07-20-2009, 10:00 AM
I can help you.
Originally Posted by K08324
can you give me a little more to go on..
have you ever updated your os? meaning do you have an os installed on your pc?
07-20-2009, 06:06 PM
niiice! any chance i can get this working on the 8830? i didn't see a link for the 88xx series, but i figure since mine is as powerful as the 83xx series curve, and is running OS 4.5, someone should find a way. will the curve 8300 version work, by any chance, on mine?
07-20-2009, 06:14 PM
Welcome to BlackberryOS. The general requirements for BBM 5.0 is a device running at least OS version 184.108.40.206. For the 8830 use the same version as the Curve since both devices currently can run OS 4.5.
Originally Posted by argensfinest
07-22-2009, 10:06 AM
Originally Posted by smcoldbb
Im having the same problems as Jen was having, my old bbm is wiped out, it was never backed up so i dont have any access to it, i use an 8310 curve, i have tried everything thats been suggested so far but now all i keep getting when i try to load the bbm thru my dm is that darn error msg....please help, im freaking out here....thanks
07-22-2009, 10:39 AM
Welcome to BBOS, I promise that we can get your fixed up.
Originally Posted by korefam
First, What OS version are you running. You can find this in your options->about menu?
If you are running a version less than 220.127.116.11 you will need to upgrade your software first.
Do This by following the directions from SMCOLDBB that I posted below to upgrade your software.
first step backup your data via dm
back up your 3rd parties with this link ; Video - How to backup your Third-Party Applications
remove any os from your pc c: control panel > add/remove programs > delete any RIM os there one will be DM the other if any will be the os
download this 18.104.22.168 https://www.blackberry.com/Downloads...E607FE7CC0E1A0
once it's loaded on the PC ( takes about 20-30minutes) follow this path
c: program files > common files > research in motion > apploader - at the bottom of the list you should see a file called a vendor file - delete that. reboot pc
download this; http://www.berryosfiles.com/downloads/BBM_4.5.0.zip
to your "my doc's" extract or save to..: open that and right click on the single file ( blackberry messanger .alx) copy
reopen c: program files > common files > research in motion > now go to shared > loader - place it here
go back to BBM5 file and select every other file and place them in here;
c: program files > common files > research in motion > now go to shared > loader - open your os and open the java folder and right click paste 0 over write all files
NOW YOUR DONE INSTALLING BBM5.0
now we load--- go to c: program files > common files > research in motion > apploader and with your device pluged in open the apploader icon (looks like a little phone) follow the steps but make sure you put a checkmark beside any of the apps in the list you want to be placed back onto your device.
give it a shot and let us know if you get stuck
Last edited by P3Designs; 07-22-2009 at 10:51 AM.
07-22-2009, 09:26 PM
I am sorry to bother but i did everything that you tell us to do and i get an error message saying "The application is not compatible with your device and cannot be loaded" anything you can recomemed me to do!!!!
Originally Posted by P3Designs
07-22-2009, 09:36 PM
Welcome to BlackberryOS. Not a bother at all. What device are you looking to install it on and what OS are you running on it?
Originally Posted by cssjamesr
07-23-2009, 08:47 AM
i have a curve 8310 how do i install BBM 5.0
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