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  1. #89
    Join Date
    Jul 2009
    Location
    Williamsburg, VA
    Device
    Pearl 8130
    OS
    4.5.0.131
    Posts
    6
    Quote Originally Posted by Natemz View Post
    Can you check what her current OS is for me. Options>About

    People running OS's under .138 have reported trouble.

    Sprint is still running .131

    Many thanks!



  2. #90
    sunkast Guest
    Quote Originally Posted by 5Nov View Post
    Sprint is still running .131

    Many thanks!
    That is probably why you are getting an error. You should install .138 which you can download from Telus.

    Install it to your computer. Then go to C:\Program Files\Common Files\Research In Motion\AppLoader (or Program Files (x86) for 64 bit systems) and delete vendor.xml. After you do that, you should be able to use DM to install the update to her phone.

  3. #91
    Join Date
    Mar 2009
    Location
    Nashville, Tennessee
    PIN
    DROOOOIIII
    Device
    Droid X
    Posts
    3,210
    Quote Originally Posted by 5Nov View Post
    Sprint is still running .131

    Many thanks!
    That's an 8330 right?



  4. #92
    Join Date
    Jul 2009
    Location
    Williamsburg, VA
    Device
    Pearl 8130
    OS
    4.5.0.131
    Posts
    6
    Quote Originally Posted by sunkast View Post
    That is probably why you are getting an error. You should install .138 which you can download from Telus.

    Install it to your computer. Then go to C:\Program Files\Common Files\Research In Motion\AppLoader (or Program Files (x86) for 64 bit systems) and delete vendor.xml. After you do that, you should be able to use DM to install the update to her phone.

    If she'll let me I'll give that a shot. I just lost her backgrounds when I upgraded this afternoon, and I'm in the doghouse for that one already.

    Thanks for the quick responses though. I'm loving this place now that I found it.

  5. #93
    Join Date
    Mar 2009
    Location
    Nashville, Tennessee
    PIN
    DROOOOIIII
    Device
    Droid X
    Posts
    3,210
    You can actually use .160

    Just delete the vendor.xml file in C:Program Files/Common Files/Research in Motion/AppLoader



  6. #94
    Join Date
    Jul 2009
    Device
    Tour
    Posts
    15
    I've tried the OTA links, and using the desktop manager (latest official version) and get the error message that the program is not compatible with my phone. I have the Tour. Can anyone offer suggestions?

  7. #95
    sunkast Guest
    Quote Originally Posted by hoover3799 View Post
    I've tried the OTA links, and using the desktop manager (latest official version) and get the error message that the program is not compatible with my phone. I have the Tour. Can anyone offer suggestions?
    Welcome to BlackberryOS. This is for your Tour? What link were you using?

  8. #96
    Join Date
    Mar 2009
    Location
    Nashville, Tennessee
    PIN
    DROOOOIIII
    Device
    Droid X
    Posts
    3,210
    Quote Originally Posted by hoover3799 View Post
    I've tried the OTA links, and using the desktop manager (latest official version) and get the error message that the program is not compatible with my phone. I have the Tour. Can anyone offer suggestions?
    You are using the 4.7.1 version of the BBM right?

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