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  1. #1
    Join Date
    Nov 2011
    Location
    New Mexico USA
    Device
    9900 Bold
    OS
    7.1.0.250 (B648)
    Carrier
    T-Mobile USA
    Posts
    182

    How To Force Detect Apploader - Desktop Software 5.0

    The following instructions will help you "force the detection" of a blackberry in app loader if the following happens.

    1. Your Pin Shows as (PIN:Unknown)
    2. Your blackberry has an "App Error ###" that is causing the computer to longer see the hardware.
    3. If app loader fails, not able to connect, and is stuck in a boot loop.



    • Remove the battery from the back of the BlackBerry.
    • Connect the BlackBerry to the computer using a USB cable with the battery still out of the BlackBerry.
    • In BlackBerry Desktop Manager, select Application Loader.


    • Under the Update Software heading, select Start.


    • If the BlackBerry has a password enabled, enter the password in the Device Password box.
    • If the BlackBerry does not have a password, leave the password box blank.
    • Select OK.
    • If prompted with a list of Available Updates, select the checkbox next to the latest software version and select next.
    • In the backup and restore options, select the Settings button.




    • Make sure that the Backup device data automatically during the installation process checkbox is not selected.
    • Make sure that the Delete all application data check box is selected.
    • Make sure that the Erase all currently installed applications check box is selected.
    • Select OK in the Setting box.
    • Place the battery back into the BlackBerry.
    • In the Application Loader window, select Next, then Finish.
    • The loading process will start and may take between 10-60 minutes.
    • When the process is complete, the Application Loader will display the following message, The loading operation was successful.
    • Close the Application Loader.



  2. #2
    Join Date
    Jun 2011
    Location
    New York
    PIN
    2ADD0724
    Device
    Z10
    OS
    10.2.0.1443
    Carrier
    AT&T
    Posts
    2,014
    Step 19.) Upgrade your Desktop Manager lol

  3. #3
    Join Date
    Nov 2011
    Location
    New Mexico USA
    Device
    9900 Bold
    OS
    7.1.0.250 (B648)
    Carrier
    T-Mobile USA
    Posts
    182
    Quote Originally Posted by AgentBlackBerry View Post
    Step 19.) Upgrade your Desktop Manager lol
    hahahah lol. yeah



  4. #4
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Nicely done!

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