Solution for those Unable to View Attachments
ALL CREDIT GOES TO OUR VERY OWN TOYTOOII FOR PROVIDING THE FOLLOWING SOLUTION.
Unable to View Attachments: "The attachment type cannot be viewed on your phone."
Please read completely before performing the following procedures. This has resolved the issue for several members. (second step is the clincher).
First, confirm that you have not eliminated Blackberry Attachment Service or Docs to Go when installing your OS. They need to be on your device to view some of these attachment types. Then perform the following steps:
On your device do: options>advanced options>applications>look for Blackberry Attachment Services (should be near top of list)>highlight it,>Blackberry button>edit default permissions >User Data> and set to "Allow" in the User Data section. Expand that User Data section and be certain everything is "Allow". Then BB button > save.
Pull battery, reboot and give it a go.
(note: If your settings did not require any change, no need to perform battery pull. Go to step 2 which completes with the battery pull and reboot).
Send your service books. (email settings>BB button>service books>send service books)
Upon confirmation, pull battery, reboot.
Important Note: Please send yourself a NEW email with the appropriate attachment type(s) after you have executed the above steps in order to confirm you are now able to view attachments. The attachments that you received prior to performing these steps may still give the error message when you try to view them. But all attachments received after the above "fix" should be viewable without any problems.
Last edited by jlevy73; 05-07-2009 at 02:40 PM.
How to: Delete event log & Other tips
THIS INFORMATION PROVIDED BY OUR VERY OWN CRUZNTHRU
Delete Event Log & Other Tips
In Landscape mode on the keyboard press & hold 123 key until lock appears, THEN press "/"/ & the logs will appear & you can delete them at will.
Here are a few:
Having problems sending or receiving e-mail? goto Setup > email settings > BB menu button > service books > send service books.
Edit email signature: Setup > Email Setup > Login > Select / click the account > Scroll down to Signature and edit or delete.
This will delete the email previously deleted from your device,from your home or office computer.
email>bb button>options>Email Reconcilliation>BB button>Purge Deleted Items
Getting dual messages?
Open Messages -> Choose Message Options -> make sure the Confirm Delivery and Confirm Read are both set to NO.
This will keep your messages sent from sending them right back to you.
sms/mms icon disappeared:
Go into messages, menu, options, general options, make sure sms and email boxes are separate.
1) Options->Advanced Options->Applications
2) Highlight the application
3) Blackberry key, Select "Disable Compatibility Mode"
1) Change the display of the 'signal strength' to read in real numbers. While at the home screen, in landscape mode, qwerty keyboard, hold down the ALT key to lock it, then type !,""
2) To get the signal bars back, While at the home screen, in landscape mode/qwerty, hold down the ALT key to lock it, then type !,"" again.
#4357* + Send (Do this in the dial pad) Displays Current handset data.
Wipe handheld device: goto options/general settings/ press balckberry button and select wipe handheld, restores to factory defaults.
Memory Cleaner clears various caches on the handheld including the temporary key store, content protection caches, address book caches, and the handheld clipboard.
If enabled it will cause lag in your lock to unlock It is not something you need enabled
Disabling auto memory cleaning Options > security options > memory cleaning >enable/disable...should realize 2-3mb more memory application space by disabling
To remove the keyboard take your finger and swipe down
To get the keyboard back take you finger and swipe in an upward fashion
There are many more, I'll update soon..
Last edited by jlevy73; 05-10-2009 at 04:47 AM.
Great post! It should help a lot of people that don't know this little trick :banana:
Is there a list of these shortcus things somewhere. I tried the one that changes the signal display from bars to decibals. It's pretty neat. Just wondering. :hmmm:
I don't think so but one should definteley be made. That being said, how do you change the signal display to dB?
Originally Posted by johnnydangerous3
Wow.. Great list! Keep em coming!
How to gain memory using BBFilescout
BBFile Scout Help Link
This write up will help to browse and manage your Blackberry Device directories. This OTA link will install BBFile Scout to Blackberry devices with an OS of 4.3 or higher. This application is compatible with the 8110, 8130, 8310, 8330, 8700, 8800, 8820, 8830, 8900, 9000, 9500 & 9530. This particular write up will help to delete unwanted data such as wallpapers that are locked out, folder icons, MMS notifiers, music and picture descriptive info and the preloaded Babylon AD video and information files that are inherent to new 9530 storm devices from VZW.
From your PC, copy and paste this link in the form of an email to send to your Blackberry device. Once your device has received the link, select the link and you should be directed to the OTA download. If you are viewing this writeup from your device, should be able to select the link for the OTA.
There have been several upgrades since this Help Topic was originated. I'm posting the latest update.
If you would like to see the progression of change logs select this link.
BBFileScout Changelog - a file manager Software for BlackBerry® Devices with OS 4.3 or higher
As a current user, if you would like to upgrade, select the latest link (version 1.1.2). Your device will prompt you concerning replacing your existing copy of BBFile Scout. Select yes to copy over your current installment.
After you download is complete your device may promt you to reboot. After the reboot sequence the BBFile Scout application will be in your Downloads folder.
These next steps will delete all preloaded wallpapers, folder icons, special notifiers, etc. None of these steps are irreversible. You can reinstall if you wish.
Open BBFile Scout. Once your application opens, you should be viewing your Directory. This shows you the different directories located on your device.
Should be labeled as such: SDCard, store, system
Select System. From here, your drop down directory should be comprised of samples, atom.dat, CreationInfo.txt, info.mkf, preloadcontrol.bak, and preloadresult.lst.
Let’s free up some device memory.
We will start in samples. Select the samples directory.
To make this short and sweet, delete every thing here except the ringtones. To delete an item, highlight item for example contacts. This doesn’t delete your contacts it only deletes descriptive folders for your contacts. If you use these folders, don’t delete them. Select your menu(Blackberry)button and choose delete. Continue this process for all sample folders except ringtones. Yes, you guessed it, if you delete your ringtones, you will not have ringtones associated to your device. You will then need to reinstall the Core Applications for your device through Desktop Manager or through Loader.exe. Now that every thing is deleted except ringtones, backup one screen to the System Directory. If you have a Storm 9530 that had the Babylon AD video installed, delete both the preloadcontrol.bak and the preloadresult.lst files. It’s not much but since you deleted the video that contained the Babylon AD trailer video earlier, those files are taking up space.
Feel free to explore the rest of your device with this app. If there is any other instructions that need to be added please notify a BBOS Team Member and it will be reviewed.
If you need more information about BBFile Scout, here is a link to their homepage.
BBFileScout Homepage - a file manager Software for BlackBerry Devices with OS 4.3 or higher
Last edited by MePascal; 07-13-2009 at 04:23 PM.
Reason: Updated Link to Latest Version.
Well done MePascal
Thanks for the information MePascal.
I just downloaded this file yesterday and was not sure what I could delete. Do you have to reboot the phone after deleting the files?
You don't have to but I make a habit of it just to make sure all the files are truly gone.
Originally Posted by Bxrider117
Ditto on this post. Great job!!!:banana:
Originally Posted by Bryan
Thank you soup.....:bigok:
Originally Posted by soupmeister
Great work! Very useful :fing02:
Wirelessly posted (Stormy 4)
Anytime Randy...I'm working on updating the OP to bring the OTA download up to date. I've been slacking:banana:
Originally Posted by randyrkelly
Thank you too Stief...(taking a bow)
Last edited by MePascal; 06-27-2009 at 08:51 AM.
The OP has been updated to include the latest version of BBFile Scout.
sweet... Thanks michael!
How much memory should I pick up after deleting the sample files?
Originally Posted by MePascal
Wirelessly posted (Bold 9000 )
About 5 or 7 if you delete everything
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