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  1. #49
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by noelfales
    Quote Originally Posted by jnepsa View Post
    Noel... can you confirm the windows OS you are on right now when having the problem please?

    Windows XP Standard
    Noel, I know you said you deleted vendor.xml file....but this is what I will have you try: please search your pc for vendor file including advanced hidden files. sorry I know you have been every alley but let's try all options before we send you to another pc, etc.



  2. #50
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    brohlijk is offline BlackBerryOS Inspired
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    Quote Originally Posted by jnepsa
    Quote Originally Posted by brohlijk View Post
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    Dm sees it but my pc doesn't
    ok.. what are you trying to do?
    Im trying to load music onto my phone

  3. #51
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by brohlijk
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    Quote Originally Posted by jnepsa
    Quote Originally Posted by brohlijk View Post
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    Dm sees it but my pc doesn't
    ok.. what are you trying to do?
    Im trying to load music onto my phone
    Brohlijk, please make sure your mass storage mode is enabled.



  4. #52
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    noelfales is offline BlackBerryOS Enthusiast
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    Quote Originally Posted by olta777 View Post
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    Noel, I know you said you deleted vendor.xml file....but this is what I will have you try: please search your pc for vendor file including advanced hidden files. sorry I know you have been every alley but let's try all options before we send you to another pc, etc.
    Searched entire computer including hidden - only vendor files were in the recycle bin

  5. #53
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by noelfales
    Quote Originally Posted by olta777 View Post
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    Noel, I know you said you deleted vendor.xml file....but this is what I will have you try: please search your pc for vendor file including advanced hidden files. sorry I know you have been every alley but let's try all options before we send you to another pc, etc.
    Searched entire computer including hidden - only vendor files were in the recycle bin
    Ok. Sounds good. Go ahead and empty recycle bin, as at one point it was an issue for me. Then try launching loader again. Also, make sure dm is closed, when attempting to launch loader.



  6. #54
    noelfales's Avatar
    noelfales is offline BlackBerryOS Enthusiast
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    Quote Originally Posted by olta777 View Post
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    Ok. Sounds good. Go ahead and empty recycle bin, as at one point it was an issue for me. Then try launching loader again. Also, make sure dm is closed, when attempting to launch loader.

    Nope - nope dice - double clicking the ap loader icon does nothing at all ( I get a very brief hour glass which goes out immediately)

  7. #55
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    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by noelfales View Post
    Nope - nope dice - double clicking the ap loader icon does nothing at all ( I get a very brief hour glass which goes out immediately)
    if you right click do you get an option to run as admin? and DM is closed while you are doing this right?

  8. #56
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    noelfales is offline BlackBerryOS Enthusiast
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    Quote Originally Posted by jnepsa View Post
    if you right click do you get an option to run as admin? and DM is closed while you are doing this right?

    Get option to run as administrator but nothing happens, and yes DM is shut down

    unit has "reload software 507" on a blank screen
    Last edited by noelfales; 09-24-2009 at 01:59 PM.

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