Thread: Curver 9360 Browser problem

Hi. I have a problem with my browser here, it won't access any web site. It shows "error 503" or "Bad Gateway" everytime, even when I try blackberryos and facebook. Help plz, how do I fix this

Make sure you aren't entering the mobile site url with a www. in front of them. So it should be m.blackberryos.com

If that's not it, you might try sending the service books again. That would ensure that you have the default settings correct.

Ok thanks.. I re-sent the service books and it seems to be work fine now

Originally Posted by Mxo

Ok thanks.. I re-sent the service books and it seems to be work fine now

That's great. I've heard of this issue before when trying to get to BBOS and this always seems to get it going.
Glad I could help.

Originally Posted by Mxo

Ok thanks.. I re-sent the service books and it seems to be work fine now

Awesome! Glad it worked out for you. If there is one thing I know, it's that whatever issue I might have, somebody has had the same problem and somebody else has a solution for it! #everthingBlackBerry

Hope my problem can be fixed lol, I have the same phone, but now and then even with full signal my pages take long to load, and my download speed stays under 20kb/s, iv tried putting the network on n off, battery pulls, service books (I think I did it right) etc. , I have the official 7.1 os, any help would be much appreciated.

Originally Posted by troy10

Hope my problem can be fixed lol, I have the same phone, but now and then even with full signal my pages take long to load, and my download speed stays under 20kb/s, iv tried putting the network on n off, battery pulls, service books (I think I did it right) etc. , I have the official 7.1 os, any help would be much appreciated.

How long has this been going on? Since you dl the 7.1 OS? and what OS is it?
We'll start there and see what's what

AS a matter of fact, here's how to check what OS you have installed to your device.
Follow these steps to determine which version of BlackBerry Device Software is installed on your smartphone:

On BlackBerry 6 and BlackBerry 7:

1. Open the Options application on your device (sometimes this is within a folder called Settings).
2. Select Device
3. Select About Device Versions from the list.
4. The BlackBerry Device Software version will be the first set of numbers on the third line.

In this example, the number shown is v6.0.0.431, which means this device is running BlackBerry 6.0.


On BlackBerry Device Software 4.2 to 5.0:

1. Open the Options application on your device (sometimes this is within a folder called Settings).
2. Select About from the list.
3. The Device Software version will be the first set of numbers on the third line.

In this example, the number shown is v4.5.0.37, which means this device is running BlackBerry device software 4.5.

Originally Posted by troy10

Hope my problem can be fixed lol, I have the same phone, but now and then even with full signal my pages take long to load, and my download speed stays under 20kb/s, iv tried putting the network on n off, battery pulls, service books (I think I did it right) etc. , I have the official 7.1 os, any help would be much appreciated.

I have a similar issue here and there. Sometimes my data runs fast, sometimes it doesn't. There are some things I just don't do without wifi! A few things to look at: Make sure that you don't have applications running in the background taking up memory/cpu and clear your browser cache regularly. Good luck!

I close all apps and clear everything but still doesn't work, and it was fine for most of the time iv had this OS, been getting the problem for about a month now, I'm running 7.1 Bundle 1133 (V7.1.0.336, Platform 9.6.0.51) 3G Bands 1,4,8 , MTN is my carrier aswell

Originally Posted by troy10

I close all apps and clear everything but still doesn't work, and it was fine for most of the time iv had this OS, been getting the problem for about a month now, I'm running 7.1 Bundle 1133 (V7.1.0.336, Platform 9.6.0.51) 3G Bands 1,4,8 , MTN is my carrier aswell

Well, I don't know. Is your carrier throttling data speeds? If nothing else, reload your os and see if it helps. Wish I had a simpler solution for ya! Good luck!

I'm not sure hey, they could be, I'll reload it and see what happens, thanks though.

Originally Posted by troy10

I'm not sure hey, they could be, I'll reload it and see what happens, thanks though.

what happened after you reloaded the OS?

Originally Posted by Mxo

Hi. I have a problem with my browser here, it won't access any web site. It shows "error 503" or "Bad Gateway" everytime, even when I try blackberryos and facebook. Help plz, how do I fix this

I have a similar problem with my Bold 9790 OS 7.1.0 bundle 39. I have been bypassing it by using Opera instead of the native BlackBerry Browser.
How do I sort it out on my Bold ?

Originally Posted by judas

I have a similar problem with my Bold 9790 OS 7.1.0 bundle 39. I have been bypassing it by using Opera instead of the native BlackBerry Browser.
How do I sort it out on my Bold ?

Try this: Resend your service books. Messages>Options>Email Account Management>Menu>Service Books. You should now see a "Send Service Books" option. If that doesn't work, call your service provider. I had to do that once when I couldn't use the browser. They took me through a process on my phone that enabled the browser within a few minutes. Good luck and please post back what you find out. Your successes help others with their issues.