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  1. #1
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
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    BBM 5.0 problems

    i had a friend download BBM 5.0 via OTA on his 8900 and now his BBM is gone.anyone else have this problem? what's the fix?



  2. #2
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
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    Quote Originally Posted by catstide View Post
    i had a friend download BBM 5.0 via OTA on his 8900 and now his BBM is gone.anyone else have this problem? what's the fix?
    What OS is your friend running catside?

  3. #3
    catstide's Avatar
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    not sure but he's not on 5.0XXX...



  4. #4
    sunkast Guest
    Usually it's one of two things. Either the OS version installed on the device is lower than 4.5.0.138 which does not support BBM 5.0. Or the version of BBM the person installed is the incorrect version for the device. I helped a guy earlier today that had this problem. He has an 8350 Curve. So he downloaded the version for the Curve. However the 8350 runs OS 4.6.1 so it was the incorrect version.

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    catstide's Avatar
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    Quote Originally Posted by sunkast View Post
    Usually it's one of two things. Either the OS version installed on the device is lower than 4.5.0.138 which does not support BBM 5.0. Or the version of BBM the person installed is the incorrect version for the device. I helped a guy earlier today that had this problem. He has an 8350 Curve. So he downloaded the version for the Curve. However the 8350 runs OS 4.6.1 so it was the incorrect version.
    he's on 4.6.1.231



  6. #6
    bbcrackman's Avatar
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    As sunkast said, need to make sure they are trying to install the correct version. I know that TMO just came out with an official release (HERE), install this and then cut and paste the new BBM files 4.6.1 in the OS, you wont need the BBM.ALX file either using this method and you should be good to go
    Last edited by bbcrackman; 07-21-2009 at 10:00 PM.

  7. #7
    catstide's Avatar
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    i'm trying to get him fixed OTA.i'm not sure how comfortable he is with the DM.

  8. #8
    bbcrackman's Avatar
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    Quote Originally Posted by catstide View Post
    i'm trying to get him fixed OTA.i'm not sure how comfortable he is with the DM.
    I personally didnt have much luck with the OTA, once I did the manual install it went without a problem.

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