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  1. #9
    Neolantis's Avatar
    Neolantis is offline BlackBerryOS Grand Master Follow Neolantis On Twitter
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    The rule of thumb has been to remove it, but I don't believe you will lose your contacts.

    If you have the capability to remove it, do it to be safe.

    Good luck



  2. #10
    Venqr is offline BlackBerryOS Friend
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    Okay, I will most likely remove it.

    Thanks for the response!

  3. #11
    Neolantis's Avatar
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    anytime!!!



  4. #12
    Venqr is offline BlackBerryOS Friend
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    A few more questions!

    If I go wrong and want how my phone was before I wiped it, do I just restore the backup and it will be okay?

    When I restore the apps, will I still have all my contacts that were on BBM?

    Thanks

  5. #13
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    Quote Originally Posted by Venqr View Post
    A few more questions!

    If I go wrong and want how my phone was before I wiped it, do I just restore the backup and it will be okay?

    When I restore the apps, will I still have all my contacts that were on BBM?

    Thanks
    The initial backup should take care of you BBM contacts, however to be safe you have two more options. The first option is to backup your files locally llike to an SD card on your device. To do this perform the following:



    1. In the BBM, display the menu, and click Options.
    2. In the Contact List section, select Back Up.
    3. Select Back up files locally.
    4. Change the Save backup files to field to Device or Media Card.
    5. Click Back Up Now.


    Noe the second method I know works with newer version of BBM, and that is to backup remotely via a registered email address. This option should be located in the same section as the local backup options. So you have a few options.



  6. #14
    Venqr is offline BlackBerryOS Friend
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    Quote Originally Posted by ice2921 View Post
    The initial backup should take care of you BBM contacts, however to be safe you have two more options. The first option is to backup your files locally llike to an SD card on your device. To do this perform the following:



    1. In the BBM, display the menu, and click Options.
    2. In the Contact List section, select Back Up.
    3. Select Back up files locally.
    4. Change the Save backup files to field to Device or Media Card.
    5. Click Back Up Now.


    Noe the second method I know works with newer version of BBM, and that is to backup remotely via a registered email address. This option should be located in the same section as the local backup options. So you have a few options.
    I didn't have a chance to do this as I have just installed the new OS.

    But I have new problem, I am not able to restore my apps, there doesn't seem to be an option on BBSAK.

    Any help would be appreciated!

  7. #15
    ice2921's Avatar
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    Did you back them up previously with BBSAK?

  8. #16
    Venqr is offline BlackBerryOS Friend
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    Yes I did.

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