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Hi all. I'm getting the "App error 523 reset" message when my 8520 boots. I've tried to wipe it with BBSAK and Jl cmder but when i connect via the USB cable i get a message from windows saying USB device not recognized. I know my ports are fine because I flashed my 9530 after to make sure. Not certain if the app error is related to the error message I'm getting, or if the USB port is damaged. It is taking charge though. Any assistance would be appreciated.
Good morning Keon, Welcome to the community. I can try to help. just to make sure were on the same page...... the loader is not able to see the device because the computer doesn't recognize it. correct?
if thats the case there can be a few reasons for the problem. any "uncaught exception" or "app error" is caused by a program not responding or is terminating unexpectedly. Normally this wont cause the device to not be detected by the computer but you can try to force the detect by following this thread. http://www.blackberryos.com/blackber...are-6-0-a.html
Hope this gets you off in the right direction. post back with your results.
Lshap
to add to that, if the computer is not able to see the berry it may be a corrupt driver. you may want to remove the desktop software and reinstall.
Yes that's correct, the loader doesn't detect the pin. As soon as i connect the phone i get the "unrecognizable device" error. I'll try the force detect and reinstalling desktop software, and post back my results.
Cool beans. Got my fingers crossed for you. If it fails I have another method we can try.Quote:
Originally Posted by Keon Osborne
I tried the no battery connection with no success. I also tried reinstalling the desktop software and then the no battery connection again, but still get the same error from windows, "USB Device Not Recognized". So what's next?
sorry for the delay Keon, have you tried to uninstall and re install the desktop software so the drivers update? if not i would start with that.
secondly i would check the Device manager on the computers control panel to see if any drivers are disabled. if you need help with that feel free to ask.
remember to post back .
Lshap
No problem Lshap. Yes I have tried uninstalling and reinstalling the desktop manager and all drivers are enabled.