Page 1 of 2 12 LastLast
Results 1 to 8 of 13

  1. #1
    Youssef's Avatar
    Youssef is offline Forum Moderator Follow Youssef On Twitter Add Youssef on Facebook Add Youssef on Google+ Add Youssef on Linkedin
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543

    Exclamation Problem with upgrading to OS 5

    My friend has got a problem while trying to update her Curve 8520 from OS 4.6 to OS 5.
    Every time,her laptop can not connect to ROM of her Blackberry.
    So What could be the problem ?




  2. #2
    TwistMyMind's Avatar
    TwistMyMind is offline Editor In Chief Follow TwistMyMind On Twitter Add TwistMyMind on Facebook Add TwistMyMind on Google+ Add TwistMyMind on Linkedin Visit TwistMyMind's Youtube Channel
    Join Date
    Jan 2011
    Location
    Stoney Creek, ON
    Device
    Priv
    OS
    5.1.1
    Carrier
    Telus
    Posts
    2,198
    Did they follow these steps: http://www.blackberryos.com/forums/b...es-videos.html
    Follow me on Twitter



  3. #3
    Youssef's Avatar
    Youssef is offline Forum Moderator Follow Youssef On Twitter Add Youssef on Facebook Add Youssef on Google+ Add Youssef on Linkedin
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Actually yes ! except the wiping step .. She is afraid of wiping her device.




  4. #4
    sabisgeek's Avatar
    sabisgeek is offline BlackBerryOS Addict
    Join Date
    Dec 2010
    Location
    Far away...
    Device
    8520
    OS
    5.0.0.1036
    Carrier
    Du
    Posts
    712
    Quote Originally Posted by Ganayni94 View Post
    Actually yes ! except the wiping step .. She is afraid of wiping her device.
    Assure her that if she backed her contacts and apps up, there will be no problem. Just wipe the device, I'm pretty sure it's necessary.

  5. #5
    Obbayola's Avatar
    Obbayola is offline BlackBerryOS Friend Follow Obbayola On Twitter
    Join Date
    Jun 2011
    PIN
    21126A58
    Device
    Curve 8520
    OS
    5.0.0.1067
    Posts
    12
    Has She tryed to update her device by using Apploader
    instead of Desktop Manager?



  6. #6
    Youssef's Avatar
    Youssef is offline Forum Moderator Follow Youssef On Twitter Add Youssef on Facebook Add Youssef on Google+ Add Youssef on Linkedin
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Quote Originally Posted by sabisgeek View Post
    Assure her that if she backed her contacts and apps up, there will be no problem. Just wipe the device, I'm pretty sure it's necessary.
    We've already done that .. but she is afraid of wiping her device and then her PC can't connect to ROM .. So her 8520 will be dead !


  7. #7
    Youssef's Avatar
    Youssef is offline Forum Moderator Follow Youssef On Twitter Add Youssef on Facebook Add Youssef on Google+ Add Youssef on Linkedin
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Quote Originally Posted by Obbayola View Post
    Has She tryed to update her device by using Apploader
    instead of Desktop Manager?
    Yes,she has tried both ways.


  8. #8
    livystewy is offline BlackBerryOS Noobie
    Join Date
    May 2011
    PIN
    312c133b
    Device
    blackberry 9550
    OS
    5.0.1068
    Posts
    1
    I had that problem this week alone. What I did was to uninstall the desktop manager and reload the old version 6 then wipe the phone and use the DM to load the software but don't forget to delete the vendor file.

Page 1 of 2 12 LastLast

Similar Threads

  1. Problem upgrading BB 8820 OS, pls assist
    By sasmichika in forum BlackBerry 8800/8820
    Replies: 3
    Last Post: 01-10-2013, 07:43 AM
  2. Upgrading questions
    By hirumi in forum BlackBerry Storm 9530/9500
    Replies: 7
    Last Post: 05-25-2010, 08:31 AM
  3. Need Help Upgrading A Storm
    By tamara in forum BlackBerry Storm 9530/9500
    Replies: 24
    Last Post: 01-18-2010, 04:49 PM
  4. Need help upgrading OS to ANYTHING....
    By jason in forum BlackBerry Tour 9630
    Replies: 23
    Last Post: 10-17-2009, 10:27 PM
  5. Help upgrading OS from 4.7.0.76
    By Jobine in forum 9530/9500 Operating Software
    Replies: 5
    Last Post: 07-24-2009, 02:04 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •