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  1. #9
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Quote Originally Posted by livystewy View Post
    I had that problem this week alone. What I did was to uninstall the desktop manager and reload the old version 6 then wipe the phone and use the DM to load the software but don't forget to delete the vendor file.
    By the way,she doesn't have the latest version of the DM..Do you sugesst updating the DM and trying to install OS 5 after deleting the vendor file of course?




  2. #10
    Join Date
    Dec 2010
    Location
    Far away...
    Device
    8520
    OS
    5.0.0.1036
    Carrier
    Du
    Posts
    712
    Quote Originally Posted by Ganayni94 View Post
    By the way,she doesn't have the latest version of the DM..Do you sugesst updating the DM and trying to install OS 5 after deleting the vendor file of course?
    Nah. It can't be that. We used to be able to upgrade even with the older versions of DM.

    Still racking my brain on what this problem could be from.

  3. #11
    Join Date
    Jun 2011
    PIN
    21126A58
    Device
    Curve 8520
    OS
    5.0.0.1067
    Posts
    12
    If you have several OS updating installed in your PC, try unistalling them from PC and install again OS 5.0 alone and reinstal it by AppLoader. Do you know how to do it by AppLoader?



  4. #12
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Quote Originally Posted by Obbayola View Post
    If you have several OS updating installed in your PC, try unistalling them from PC and install again OS 5.0 alone and reinstal it by AppLoader. Do you know how to do it by AppLoader?
    Yes of course .. I have Curve 3G and every time I upgrade my device using the AppLoader & By the way,She had only one OS installed on her PC.


  5. #13
    Join Date
    Jun 2011
    PIN
    21126A58
    Device
    Curve 8520
    OS
    5.0.0.1067
    Posts
    12
    Then She has to make a Back up with DM and another one from her applications with BbSack, after that make a Wipe (It won't loose any information) and load OS. And if she doesn't want to make the Wipe, only have to go on her BB to Options-Security Options-Security erase before doing the respects Back ups; in this way her equipment will be as when she bought it.Then try to install OS well for the Desktop Manager or for AppLoader. It must work in this way, If not, try with a Center of Technical Service.
    Last edited by Obbayola; 07-11-2011 at 01:10 AM.



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