Factory Setting
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Thread: Factory Setting

  1. #1
    redimg is offline BlackBerryOS Noobie
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    Factory Setting

    Hi,
    Does anyone know how to reset the unit to Factory Settings (as good as new)?

    Thanking million in advance. :hail:




  2. #2
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
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    To reset a BlackBerry® smartphone to factory defaults, complete the following steps:
    Warning: Back up the data from the BlackBerry smartphone to a computer. For assistance with backing up data on the BlackBerry smartphone, see KB12487.
    On a 32-bit Windows® XP to Windows 7 operating system (OS), complete the following steps:

    1. Connect the smartphone to the computer.
    2. On the computer, click Start > Programs > Accessories > Command Prompt. (Note: For Windows Vista® and Windows® 7, right-click and run as Administrator.)
    3. Type cd C:\Program Files\Common Files\Research In Motion\Apploader and press ENTER.
    4. Type loader.exe /resettofactory and press ENTER.


    On a 64-bit Windows XP or Windows 7 OS, complete the following steps:

    1. Connect the smartphone to the computer.
    2. On the computer, click Start > Programs > Accessories > Command Prompt. (Note: For Windows Vista and Windows 7, right-click and run as Administrator.)
    3. Type cd C:\Program Files (x86)\Common Files\Research In Motion\Apploader and press ENTER.
    4. Type loader.exe /resettofactory and press ENTER.

    Note: BlackBerry® Desktop Software 4.7 to 6.0 must be installed on the computer. The BlackBerry smartphone must be running BlackBerry® Device Software 4.3 to 6.0.

    On a Mac computer, complete the following steps:

    1. Close the BlackBerry Desktop Software if it is open on the Mac computer.
    2. Open Terminal.
    3. Type cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/ and press Enter.
    4. Type ./bbdm resettofactory

    Note: In the Mac OS X environment, if the BlackBerry smartphone has a password set, you must specify that password within the command. For example: ./bbdm -password 12345 resettofactory (where 12345 is the BlackBerry smartphone password).


    Taken from: KB18998-How to reset the BlackBerry smartphone to factory defaults

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  3. #3
    redimg is offline BlackBerryOS Noobie
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    thx a lot for the great tip Joe...aprreciate it

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