Setting up BIS mail on Curve 8530
(Storm user here, trying to help a curve user...)
My co-worker friend has a Curve and is using gmail and wants to have his work/pop mail come to his BB as well through BIS.
He's able to receive mail from the work address, but cannot send. After attempting the send, the red X pops up next to the message. He can send with Gmail.
I have a Storm and get work email through BIS on my phone. We've tried the same email settings on his phone and they are not working. For the work email, he was using the direct IP address and I switched him over to the domain version - as that's what was on my phone. Either way yields the same results.
I thought we should try doing it through the BIS website rather than on his handheld, so I went to:
...and started to create a new account. After putting in his PIN and EIN, a message came up saying that we couldn't do it through the web and had to use the handheld.
So, two things...
1) Does the BIS site not work with a Curve or something?
2) Any clue how to help getting mail to send?
BTW, I resent service books after making changes in the email settings and got the activation server email just fine.