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  1. #9
    Join Date
    Dec 2009
    Location
    Germany
    PIN
    please ask
    Device
    9500
    OS
    always the latest
    Posts
    782
    we should all go for Mac...if they weren't so expensive...



  2. #10
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Mac = fail. No really, I've never used one so I will stick with my good ol' fashioned PC!

    Uninstalling everything on you're computer and reinstalling it should fix it. I know it sounds obvious, but have you tried different USB slots?

  3. #11
    Join Date
    Nov 2009
    Location
    Central New York
    PIN
    3229CE01
    Device
    Bold 9650
    OS
    6.0.0.222
    Posts
    101
    I had a similar problem with my Tour. Turns out that Docs To Go 2.0 and my O/S did not play well together. I can't remember which O/S I had at the time but it was an early 5.0 leak, not 5.0.0.419 which works fine. Docs to Go 2.0 was fine, but as soon as loaded Docs to Go Files (The app that syncs my BB and desktop files). If the app was on my phone it instantly started rebooting when I plugged in the USB. When I deleted it everything was fine. When I went back to 4.7 O/S all worked fine. Docs customer support was no help. I now have 5.0.0.419 and everything is still fine. Sorry for babbling on, but check and see if you might be having the same issue. Options > Applications Should say Documents to go files 2.0001.16 if its there. It is NOT Documents to Go 2.0001.16
    Good Luck



  4. #12
    Join Date
    Aug 2009
    Device
    Storm 9530
    OS
    151
    Posts
    24
    Did this every get resolved as I have the same thing happen to my Storm one on a Mac?

  5. #13
    Join Date
    Feb 2009
    Location
    Massachusetts
    Posts
    2,578
    Quote Originally Posted by three6t View Post
    Did this every get resolved as I have the same thing happen to my Storm one on a Mac?
    I had the exact issue on my storm, I had to reformat my PC at the time and load everything fresh to solve the problem.

    I assume it to be a corrupt file with the BB software and Vista (in my case).
    If you have updated your software and it is still not working then reformatting your computer may be what's left. I that is something you can do.

    I am unfamiliar with a Mac, but Mine would work on XP and not on Vista at the time that I had the issue.



  6. #14
    Join Date
    Apr 2010
    Device
    8330
    OS
    4.5
    Posts
    1
    having the same issue right now. im going to uninstall everything and try again. sometimes i got a port error message. sometimes i didnt. ill take a look again and check back later today/tomorrow. I have to file my taxes first...

  7. #15
    Join Date
    Aug 2009
    Location
    Phoenix, AZ
    PIN
    312939D8
    Device
    9550
    OS
    5.0.0.607
    Posts
    450
    Quote Originally Posted by harborrunner View Post
    having the same issue right now. im going to uninstall everything and try again. sometimes i got a port error message. sometimes i didnt. ill take a look again and check back later today/tomorrow. I have to file my taxes first...
    After you uninstall everything and try again let us know if that worked out for you or not.

  8. #16
    Join Date
    Jan 2011
    Device
    Bold 9000
    Posts
    3
    You might be facing problems with your softare or OS of the BB. Take it to the service center and get your software updated. then try plugging it into the PC again.

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