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  1. #1
    BBThemesUnltd's Avatar
    BBThemesUnltd is offline BlackBerryOS Addict
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    Hey guys 2 things 1 I been tryin to get wifey on the new .163 os and the pc will not register to her phone the only thing I am able to do is backup and restore. #2 is that I wanna do a bbm downgrade and it seems again because of dm she can only ota bak to the lower bbm does any1 know where I can. The later bbm ota for her? Any help is greatly appreciated!



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    MePascal's Avatar
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    Hello Jsmurf.
    Couple of details please.

    Which device are we dealing with?

    What Version of DM are you currently using?

    If you are at you PC and the device in question is synced via sync cable, Open My Computer. Do you see the two Mapped Blackberry Devices in the screen?

    We will deal with the BBM later if you don't mind.

  3. #3
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    Pascal hahaha my bad I knew I was forgetting something! My wife has an 8330 from sprint same device I have just had newest color which I hope plays no issue to this! She currently is on .131 and bbm we can deal with later that's fine! Thx for gettin bak to me. And I'm using my 4.6 DM which I have been using for nearly 8 months or so on my phone!!



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    Okay JSmurf good details, Thanks. Lastly, are you able to see the two mapped BlackBerry device drives when you have the device synced up to the PC? Look in the My Computer Icon that is on your desktop. Once the screen comes up, there you should see the two mapped BB drives I am asking about.

  5. #5
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    Quote Originally Posted by MePascal
    Okay JSmurf good details, Thanks. Lastly, are you able to see the two mapped BlackBerry device drives when you have the device synced up to the PC? Look in the My Computer Icon that is on your desktop. Once the screen comes up, there you should see the two mapped BB drives I am asking about.
    Hey pasca only things that appear are on the bottom the dm icon and the bb device manager in my computer none of the drives show as a bb drive unless I do mass storage! Which then only 1 icon for the bb appears



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    Quote Originally Posted by JSmurf View Post
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    Hey pasca only things that appear are on the bottom the dm icon and the bb device manager in my computer none of the drives show as a bb drive unless I do mass storage! Which then only 1 icon for the bb appears

    I think you will need to have the mass storage mode enabled before you can perform the upgrade JSmurf.

    I thinks that is right. I always have my Mass Storage Mode enabled.

  7. #7
    Unlockmybberry's Avatar
    Unlockmybberry is offline BlackBerryOS Friend
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    To upgrade your OS you can have either the Mass storage enabled or disabled. If you are having trouble upgrading the OS I would try reinstalling or upgrading Desktop Manager.

    I would try removing Desktop manager and upgrading to a newer version. I work on BlackBerrys all day and have seen crazy stuff with Desktop Manager trying to recognize a BlackBerry.

    Rebooting the system, sometimes right clicking on my computer then going to manage, then device manager, then USB then go to the top and select "scan hardware changes" fixes it also.

  8. #8
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    Unlock thanks I actually tried all 3 options mass storage enabled/disabled, find hardware upgrade dm downgrade dm and still no dice and yet I can back up and restore worked like a charmn the dm sees her pin just aint upgrading which is starting to piss me off to death! I upgraded my os last nite to .163 with no iddue what so ever thx for ur helpo and I need more help to try to get this done thanks every1 and thx again pascal for gettin bak so quickly!

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