Uncaught exception:application net_rim_bb_phone_app(43)is not responding; process ter

:crazy: Just discovered the world of Blackberrys 2 days ago, and after adding some new apps last night, I've been shut down already. Getting the message in the subject line. Track ball won't respond,... just nothing. Like this thing is a crashing pc. Should I abandon ship on all apps and start from scratch again, but slowly as if I'm figuring out what it's "allergic" to? Add something,.....wait.....add another, .....wait....
Any and all help appreciated!
Thanks,
Diane


:haha:

Quote:

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Originally Posted by worksmarterink

:crazy: Just discovered the world of Blackberrys 2 days ago, and after adding some new apps last night, I've been shut down already. Getting the message in the subject line. Track ball won't respond,... just nothing. Like this thing is a crashing pc. Should I abandon ship on all apps and start from scratch again, but slowly as if I'm figuring out what it's "allergic" to? Add something,.....wait.....add another, .....wait....
Any and all help appreciated!
Thanks,
Diane


:haha:

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Welcome to BlackBerryOS.com!!!

Well welcome to the world of BlackBerry's!! Sorry to hear you are already having a glitch. First thing first what device do you have?

I have a Curve 8330 on the Sprint Network

Quote:

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Originally Posted by worksmarterink

I have a Curve 8330 on the Sprint Network

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Try doing this, go to Options/Advanced Options/Applications and scroll down until you see the "Phone", highlight (do not click), hit the bb button, edit permissions and select "Allow" on all, bb button and save. Hopefully that will help prevent the error you received.

Thanks for your speedy reply, but I am a novice.....so what I need to ask is:
after going to advanced options, I don't have an option that seems to relate to your suggestion. I have: App, Browser, Browser Push, Def. Services, GPS, Host ROuting Table, Maps, Service Books, and Wireless Update.

Which one should I go with, please? You said to "highlight", but not click... do you mean to click the mouse on it once then scroll down to "allow"?
You refered to bb button (?) sorry :confused:

If you go to options/about....what does it say your OS version is?

If its 4.x you should go to options/applications and you should see phone

If its 5.x you need to go to option/applications and in the upper right you need to choose core then you should see the phone option

the BB button is the one with all the little dots next to the trackball...its your menu button

Quote:

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Originally Posted by worksmarterink

Thanks for your speedy reply, but I am a novice.....so what I need to ask is:
after going to advanced options, I don't have an option that seems to relate to your suggestion. I have: App, Browser, Browser Push, Def. Services, GPS, Host ROuting Table, Maps, Service Books, and Wireless Update.

Which one should I go with, please? You said to "highlight", but not click... do you mean to click the mouse on it once then scroll down to "allow"?
You refered to bb button (?) sorry :confused:

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No worries and nothing to be sorry about.. :D

You will need to hit the back button ( first button to the right of the trackbal). The bb button has 4 dots on it and is to the first button to the left of the track ball. Once you go back one level you will see the applications text and you will need to select that option. It will bring up another menu with what is installed on your device. Just scroll down to the "Phone" app, once your cursor is on top of it press the bb button (button to the left of the track ball) choose edit permission then change the options there from custom to Allow but clicking on each one. Then hit the bb button again and choose save.

My OS is 4.5.0.175
EVERY TIME I get to the point of choosing Applications, before scrolling down to phone, this pos locks up!!! FREEZES! I have taken the battery out 10 times. What should I do?