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  1. #9
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by worksmarterink View Post
    My OS is 4.5.0.175
    EVERY TIME I get to the point of choosing Applications, before scrolling down to phone, this pos locks up!!! FREEZES! I have taken the battery out 10 times. What should I do?
    Hmmm, sounds like you might have installed something that isnt playing nice. Have you made a backup of your device? The way to do this is to install the Desktop manager onto your pc. Once installed connect your device to your pc. Select Backup/Restore option then in the next window choose backup. Once this is complete you will want to go to Options/Advanced Options/Security Settings and wipe your device, this will remove all user data from your phone include third part apps. We can restore your device with all of your important data but none of the apps you have installed already. Do you want to do this?



  2. #10
    Join Date
    Dec 2009
    Location
    Cropwell, AL
    Device
    Blackberry Curve 8330
    OS
    4.5.0.175
    Posts
    9
    PLEASE!!!! :laugh2:

  3. #11
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by worksmarterink View Post
    PLEASE!!!! :laugh2:
    Ok, just follow the instructions I gave in the previous post. then let me know when your device reboots and we can re install all of your data.



  4. #12
    Join Date
    Dec 2009
    Location
    Cropwell, AL
    Device
    Blackberry Curve 8330
    OS
    4.5.0.175
    Posts
    9
    And yes, Nextel walked me through a download replacing my previous desktop manager sortware today..... So apparantly it wasn't corrupt. Had to be associated with whatever apps I downloaded lastnight: drivesafe.ly, facebook, ebay, didiom, and maybe pocket express. All were from Blackberry Aps World........hmmm

  5. #13
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by worksmarterink View Post
    And yes, Nextel walked me through a download replacing my previous desktop manager sortware today..... So apparantly it wasn't corrupt. Had to be associated with whatever apps I downloaded lastnight: drivesafe.ly, facebook, ebay, didiom, and maybe pocket express. All were from Blackberry Aps World........hmmm
    Hard to say which one is the guilty culprit... But you shouldnt have an issue with Facebook, eBay or pocket express. I havent used the others so I cant give you any feedback on those.



  6. #14
    Join Date
    Dec 2009
    Location
    Cropwell, AL
    Device
    Blackberry Curve 8330
    OS
    4.5.0.175
    Posts
    9
    I have removed the data now and I am rebooting!

  7. #15
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by worksmarterink View Post
    I have removed the data now and I am rebooting!
    Ok, once your device is booted back up plug it into your pc. It may ask you to update your device, just choose cancel. Launch the Desktop Manager, select backup/restore then select Advance Restore. This will open another screen with two windows in it. The one on the right has all the data that is currently on your device the one on the left will be empty. Above the second window at the top left corner there is a link namee File, click on that and it will take you to where your back up is. Select your back up and it will populate the window on the left. Now you can load each item individually. I recommend only loading your Address Book, BlackBerry Messenger, Calendar, Messages, SMS messages and that is it. Then select next. Let it do it thing, once complete go to where I told you in the 7th post and allow on all again. Now you should be able to load your apps without any issues.

  8. #16
    Join Date
    Dec 2009
    Location
    Cropwell, AL
    Device
    Blackberry Curve 8330
    OS
    4.5.0.175
    Posts
    9
    :aargh4: Just one problem, there is no link to the file with my back up info. I know it is saved in my docs, but how do I get it to my desktop mgr., by using the media mgr?

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