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Thread: 9300 restarting

  1. #1
    vinodrod is offline BlackBerryOS Noobie
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    Post 9300 restarting

    my BB 9300 with OS 6.0.0.534(2391). The OS was installed 3weeks ago and was working fine.

    Just since 2 days ago, manytimes whenever I receive a call and I accept the phone hangs for a sec aand automatically restarts. also sometimes when making a call the same thing happens.. sending receiving SMS is not a problem so far.

    pls assist and suggest, i have formatted and reinstalled the OS also reinstalled a .448 version OS but the problem still exists. Also have opened and cleant the battery and sim card with spirit just incase there is some of the moistureproblem..

    Kindly suggest it is urgent...




  2. #2
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    When you reload the OS are you reloading all of the third party applications?

  3. #3
    vinodrod is offline BlackBerryOS Noobie
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    No, I have reloaded OS without any 3rd party apps.

  4. #4
    ice2921's Avatar
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    I know that you have already reloaded your OS, but why dont you try again this time following our guide found here:

    All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    I know that many times I miss something when reloading the OS. Try it again and report back.

  5. #5
    vinodrod is offline BlackBerryOS Noobie
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    Thanks for the suggestion. I have just done as per the procedure shown in your above link. I will observe the same and update you accordingly. I have installed the latest OS 6.0.0.650 official version.

  6. #6
    Youssef's Avatar
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    Quote Originally Posted by vinodrod View Post
    Thanks for the suggestion. I have just done as per the procedure shown in your above link. I will observe the same and update you accordingly. I have installed the latest OS 6.0.0.650 official version.
    Waiting your feedback


  7. #7
    vinodrod is offline BlackBerryOS Noobie
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    No Boss, it is not working properly even after doing all this..

    Now it is getting very inconvinient to do anything.. Pls suggest. Should i install OS 5, which version??

  8. #8
    Youssef's Avatar
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    Quote Originally Posted by vinodrod View Post
    No Boss, it is not working properly even after doing all this..

    Now it is getting very inconvinient to do anything.. Pls suggest. Should i install OS 5, which version??
    If you're planning to give it a try & install OS 5,You can find the latest official OS 5 here
    Don't forget to follow our guide for upgrading your OS All In One Guide - How To Upgrade Your Device - with Pictures & Videos .


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