I can try with my VLAN using WEP. Wouldnt want to use WEP, but ill give it a shot. I still think its the BB itself lol
I was reading that the sticker where the wifi contacts are suppose to go, were not properly aligned. Took a shot at it and checked it out on my bb. Didn't find anything abnormal.
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I was also informed from my carrier that BlackBerry knew about this issue, and was working on the fix, but did not give me a timeline on when it would be released. Also, a BlackBerry rep mentioned that it was an antenna issue, but I was not able to pursue any further since they had closed my ticket (carrier resolution), and that I would have to pay (which I did not want to) for support from BlackBerry.
BlackBerry told me to contact my carrier, and ask them to transfer the call to BlackBerry. Called carrier, said that they cannot transfer calls to BlackBerry as it is their policy, and told me to contact BlackBerry directly.
So much for that. I hate how they make you run around like that. Makes the customer frustrated (which it did, for me atleast).
I think BlackBerry needs to open up stores like how Apple has stores, and users can get proper support from that. They can also make money by selling accessories, or extended warranty, or pay for expired support (at a reasonable price).