Let me by introduce myself by saying my first BB was a 9700. I was such a fierce promoter of the darn thing, you'd think I worked for RIM or something.
Lo-and-behold, I dropped it in a river of slush and ice (no exaggeration here), so I was "forced" to upgrade to a 9900.
What an absolute pile of doo-doo.
Ignoring the ridiculously short battery life, the useless touchscreen interface that interferes with "true" touchpad scrolling, the fact that you almost always need to zoom in (or out) of websites...Ad nauseum, everyone who owns one is aware of these issues... ANYWAYS...
This will be the THIRD time this 9900 makes it's way to RIM. I'm still waiting for compensation for the downtime running back-up phones with no compatibility with BB desktop... I think the only thing left original on this phone is the metal ring on the outside... May I add, this phone is only six months old...
Long story short, Four hours ago, I made a call. Went to pick up my phone to check my messages shortly after, noticed it was flat dead (so I thought). Possible, I mean, heaven forbid we have a battery last 24 hours with minimal use, right? It came off the charger at 1am prior to shift at work. I drive commercial bus, use is obviously minimal because we have some customers who might object to that.
No biggy, toss it on the charger, right?
Pick it up, still dead. No LED flashing. Pull battery. Still dead. Try to connect with BB desktop, with and without battery.
110% totally bricked. Windows doesn't even recognize a device being plugged in.
Mr. Heins, this is how you lose a fanatic of your brand and product.
If it were not for my fond memories of my 9700, I would have eaten a serious loss and ditched my 9900 ages ago.
RIM should be ashamed of themselves for introducing a "high-end" phone such as the 9900, with the completion and functionality approximately equal to some of those $25 off-the-shelf pay-as-you-go "speshuls"... Disgusting, in a single word.
To the members here, I've dug through the how-to's and tried what I could, is there something that is not an article that I may have forgotten?