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  1. #1
    Join Date
    Jun 2012
    PIN
    28f5e238
    Device
    9900
    OS
    7.0
    Posts
    1

    Problem installing new OS 7.1

    I downloaded the new software OS 7.1 from my blackberry 9900, though it was interrupted twice and I had to resume download till download was complete. I was prompted to install the new software, it got to the stage of backing update and it has stalled and couldn't go further, now I am stuck and the phone is almost useless as I had to remove batteries several times still no luck. Please can anyone help



  2. #2
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Have you tried following our guide to recovering your BlackBerry?

    How-To Recover A Nuked Blackberry - with Pictures

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