Hello skyskw! Welcome to BBOS!
Good thing that you're trying to update your OS to the latest 1. Are you trying to update to .267 or .284?
Either of the 2, after deleting the vendor file, you should be able update with no issue. However if it doesn't work, then I suggest you do the Wipe out first and then re-updating it once more..
Please make sure to back-up all your device data including the third-party (using BBSAK) apps just to make sure..
Hope this helps and let us know the outcome.
PS: check the" how to" wipe-out your device on this site..
