Problems with Wallpapers and Search after Upgrade to OS 7.1

Good evening

I recently upgraded my 9790 to O.S. 7.1.0 Bundle 2039.

So far I am experiencing only two problems, which are more of annoyances really, but bothers me none-the-less.

1. When locking / unlocking my phone using the top lock key, my phone goes to search mode. It does this at random times, so I am not sure what could cause this.

2. I used to set my wallpapers by pessing the BB menu button then selecting Options from my main screen. From there I would select change wallpaper then choose the picture I want. Doing it this way, I was able to move and resize the picture any way I like and then place it as my wallpaper like that. Most of the pictures I have are portrait, so this function enabled me to select which part of the pic I want as my wallpaper. After the upgrade to OS. 7.1, if I do the above to change my wallpaper, it comes out completely wrong. It will show only part of my picture (half screen picture, other half screen just black) or the picture would be distorted or the zooming would be incorrect (normally zoomed in way too much or none at all)

Is there a way to get past this?

Any help would be greatly appreciated!

Thank you

Dean

Hello Dean, Welcome to BlackBerryOS!

First I would try a battery pull restart on your device. Sometimes when installing a new OS the system needs a good reboot to set things in proper order.

If that doesn't help, I would recommend backing up your device and try re-installing the OS, or trying a different OS.

Just because the OS version you have just installed is newer, does not necessarily mean it is better. Something us BlackBerry users learn with our devices.

Keep us posted on how it goes.

Quote:

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Originally Posted by Joe Jerde

Hello Dean, Welcome to BlackBerryOS!

First I would try a battery pull restart on your device. Sometimes when installing a new OS the system needs a good reboot to set things in proper order.

If that doesn't help, I would recommend backing up your device and try re-installing the OS, or trying a different OS.

Just because the OS version you have just installed is newer, does not necessarily mean it is better. Something us BlackBerry users learn with our devices.

Keep us posted on how it goes.

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Good morning

My apologies for the late reply.

I re-loaded the new OS but that did not fix the problem.

I managed to speak to official Blackberry support too, and was also asked to do a clean install of the software but it seems not to have helped, Im still having the same problem.

I don't really want to go back to the old version of the OS, but will have to give that a go this evening to see if that resolves the issue.

I was hoping that I am not the only one with this problem and that RIM would maybe bring out a patch or something to fix this, but it seems that is the case.

Thank you for your quick responce!

It seems that this might be a common issue on OS 7.1. I guess I will have to get used to changing wallpapers via the folders section, which I don't really like to do, as I will have to ensure my pic is the correct size before I use it.



forums[dot]crackberry[dot]com/blackberry-bold-9930-9900-f235/wallpaper-display-issue-748520/

forums[dot]crackberry[dot]com/blackberry-bold-9930-9900-f235/why-my-wallpaper-zoomed-726299/
forums[dot]crackberry[dot]com/blackberry-bold-9930-9900-f235/wallpapers-not-fitting-properly-691915/

Hi Dean, have you tried upgrading to the latest OS for the 9790? It's v7.1.0.714 located here... TelenorSerbia_9790_7.1.0.714 - Downloads - BlackBerryOS.com

Maybe this update takes care of the issue.

Quote:

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Originally Posted by Joe Jerde

Hi Dean, have you tried upgrading to the latest OS for the 9790? It's v7.1.0.714 located here... linky

Maybe this update takes care of the issue.

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I checked the link and it shows the package version is 7.1.0.2039, which is the version I am using.

I noticed the search select issue does not happen anymore after I did the reload you suggested earlier, but the wallpaper issue persists. As I read on other forums, this seems to be a common issue with the new version of the OS.

I would just have to get used to selecting my wallpaper from my pictures folder and not from the display options menu.

Than you for all the assistance!