cant make gmail account on my BB phone
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Thread: cant make gmail account on my BB phone

  1. #1
    papis is offline BlackBerryOS Noobie
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    cant make gmail account on my BB phone

    hi all
    i'm new with the BB world,i have the 9780 only a few days and still learning.
    there is 2 issues\problems that i need help
    1.is there a way to get rid of the password that locks the phone every few minutes
    2.can't get my gmail acount , in normail i saw thats when making email account there is option of
    "internet mail account" but my phone dont have it

    please can some help me




  2. #2
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | Editor-In-Chief Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
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    1. From universal search, type in "password" and you should be able to select the password settings. Once you are in the password settings, simply uncheck "enable" and save. You should now have disabled the password screen from coming up anymore.

    2. Click on your Setup icon, and then go to Email Accounts. From there you can choose to add a new email account. If you are having issues adding a new account, it may be because you don't have a BIS data package.

    Click the button in the bottom right of a post to say thanks!
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  3. #3
    papis is offline BlackBerryOS Noobie
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    hi joe
    1.the box to unmarked the unable are in grey so ia cant do nothing
    2.when i go to email accounts there is only 1 Choice. too enter mail and password for the orrginazer

  4. #4
    TwistMyMind's Avatar
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    Did you buy this device brand new or used? Sounds like device has some Enterprise policies in place
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  5. #5
    nrnr31's Avatar
    nrnr31 is offline Forum Moderator Follow nrnr31 On Twitter
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    Seems like there is an IT policy put in place. Have you asked your IT dept to remove any policies on the device?
    Thanks for visiting and enjoy using your BlackBerry!
    Please my post if it has helped you. Much appreciated!


  6. #6
    jaybraueir is offline BlackBerryOS Friend
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    1.On your BlackBerry device, navigate to your home screen
    2.Select the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)
    3.Follow the setup instructions provided on your device to create a new e-mail account
    4.Be sure to enter the following:
    ◦Mail Server: imap.gmail.com
    ◦Username: [your full Google Apps email address]
    ◦Password: [your Google Apps password]
    ◦IMAP Port: 993
    5.Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)
    6.Select Next
    7.Select Next again (bypassing the 'Additional Information Required' section)
    8.Select your account type, then select Next
    You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continue
    9.Select the option that mentions 'IMAP/POP'
    10.Select I will provide the settings..., then select Next
    11.Select Set up existing email account...
    12.Enter your Google Apps account information here, with 'imap.gmail.com' as your mail server
    13.Select Next
    14.Select Save
    If setup is successful, you should receive a confirmation message and a new mailbox icon should appear on your device's home screen, labeled with your Google Apps email address.

    If you encounter a problem during setup, please make sure you have enabled IMAP in your main or you can simply download Gmail app for it

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