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  1. #1
    Join Date
    Nov 2011
    Location
    Nigeria
    PIN
    2BAC3CFF
    Device
    Blackberry Q10
    OS
    7
    Carrier
    MTN
    Posts
    38

    phone goes off after taking pictures with flash on

    hi guys plz help me i have problem in my BB 9780 when ever i take pictuer in night after flash light camer my BB goes shut down after that i plug out baterry then then insert again then power comes so plz help what can be a problem i have update os also but same problem



  2. #2
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    I haven't heard of this issue before. Could be a hardware issue, perhaps a battery issue. Try using a different battery from a friend or from your carrier store to test if it still shuts down. Otherwise if you have re-installed the OS or updated, it looks to be a hardware problem.

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