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  1. #9
    Join Date
    Apr 2011
    Location
    Canada
    Device
    9900
    OS
    7.1.0.437
    Carrier
    Rogers
    Posts
    18
    Hi Donirez.. Check this article from BBHelp on Facebook. It's helped many people with bricked/nuked berries. https://www.facebook.com/bbhelp#!/no...88263231183777
    If it doesn't work for you then you always have your warranty to go back on.. it's 1 year.. and if you can't fix it with techniques like this, you may want to go back to your carrier as it's likely a hardware issue.

    EDIT > to BBOS mods.. I hope you don't mind me referring to an external article. I'm familiar with it as I'm the primary author of it.
    Last edited by sheldonbk; 07-06-2012 at 06:13 PM. Reason: To add notes to BBOS mods



  2. #10
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,405
    and before you try re install any os do the following with your sd card, assuming you are using one, use a usb reader and in your computer make sure you have show hidden files enabled and delete all the files in the sdcard that end with the extension .dat

    also try to restart your device in safe mode, to do this do a battery pull and hold the back key until the device turns back on, it will ask you to start in safe mode, click yes, do a security wipe, to do this go to options, security and select security wipe, choose everything except for sd card (if you want you can include sd card too), when the security wipe is done try to reload the os once again.

  3. #11
    Join Date
    Feb 2011
    Location
    T-Dot, ON
    PIN
    ask me
    Device
    9900+9380+Alpha
    OS
    7.1.0.714 [Leak]
    Carrier
    Koodo
    Posts
    1,635
    Quote Originally Posted by donirez View Post
    Hello! can anyone has solution for restarting problem for 9900? i have a lots of issue here about this problem and i don't know what to do
    Hello donirez,

    Before I can suggest a solution, can you please update your BBOS profile, it seems you have a BlackBerry Bold 9900, but your profile says 9700, OS5.0.0.862.

    Thank you.



  4. #12
    Join Date
    Nov 2010
    Location
    Doha, Qatar
    PIN
    2689CB4E
    Device
    BB9780
    OS
    6.0.0.723
    Carrier
    Vodafone, Qatar
    Posts
    17
    Quote Originally Posted by grimreaper View Post
    Hello donirez,

    Before I can suggest a solution, can you please update your BBOS profile, it seems you have a BlackBerry Bold 9900, but your profile says 9700, OS5.0.0.862.

    Thank you.
    Hello! Sir grimreaper! profile updated. by the way i'm ah technician here in middle east.

  5. #13
    Join Date
    Nov 2010
    Location
    Doha, Qatar
    PIN
    2689CB4E
    Device
    BB9780
    OS
    6.0.0.723
    Carrier
    Vodafone, Qatar
    Posts
    17
    Hmnnn.... why this thread moved in BB9780 section? this is about BB9900?



  6. #14
    Join Date
    Jul 2012
    Location
    Coastal BC, Canada
    Device
    ZED10,PB64g
    Carrier
    Fido
    Posts
    138
    Have you tried wiping the 9900 using Desktop Manager under the ? on top right of manager screen? click on ?, support tools > reset to factory setting.

    Could help you clean it up and start over with a new OS

  7. #15
    Join Date
    Jun 2013
    Posts
    16
    have you update OS or check your battery?

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