Thread: Email

My daughter messed up her passwords while in town with the wife and had to reset the phone, but now I can't get the email set up to do anything.

Must be something simple I am not seeing. Anyone help us out please?


Paul.

Its it on the Bold 9900? Also what message are you getting?

No - its on the 9780 I gave to my daughter.

No error message. When I go into options, and then into the email accounts page (where you can also add your messaging and bbm etc, if I click on the Email Accounts icon, nothing happens....

Originally Posted by Paul Iddon

No - its on the 9780 I gave to my daughter.

No error message. When I go into options, and then into the email accounts page (where you can also add your messaging and bbm etc, if I click on the Email Accounts icon, nothing happens....

Hello Paul Iddon,

I will look into this issue further, or another Team member may assist you while I may or may not be available.

In the meantime, check out Setting Up Email Accounts on your BlackBerry Smartphone

Thank you.

Originally Posted by Paul Iddon

No - its on the 9780 I gave to my daughter.

No error message. When I go into options, and then into the email accounts page (where you can also add your messaging and bbm etc, if I click on the Email Accounts icon, nothing happens....

Go ahead and try this:

How To Recover Your BlackBerry Email Setup Application After An Update

Post back and let me know what happens.

I have just updated the OS.

I did what it said in that link, and it moves me to a white scrren with her e-mail written across the the top, then beneath tht it says "Completed (0.0 B/s)

Then I did something else (checked that I had everything else done (bbm, social media etc) and tried again and finally got it working.

Cheers.

Paul.

Originally Posted by Paul Iddon

I have just updated the OS.

I did what it said in that link, and it moves me to a white scrren with her e-mail written across the the top, then beneath tht it says "Completed (0.0 B/s)

Then I did something else (checked that I had everything else done (bbm, social media etc) and tried again and finally got it working.

Cheers.

Paul.

Glad its working. Did the link help the second time?

Originally Posted by Paul Iddon

I have just updated the OS.

I did what it said in that link, and it moves me to a white scrren with her e-mail written across the the top, then beneath tht it says "Completed (0.0 B/s)

Then I did something else (checked that I had everything else done (bbm, social media etc) and tried again and finally got it working.

Cheers.

Paul.

Glad to hear ice2921 helped you get your issue resolved

Yes, everything is now fine, the link worked.


Thanks Ice.