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Thread: Missing Icon

  1. #9
    Join Date
    Sep 2010
    Location
    USA
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    Z10
    OS
    10.0.10.684
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    AT&T
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    2,544
    Quote Originally Posted by Paul Iddon View Post
    Agreed.

    Facebook has now totally gone, and BBM is showing in the Application Manager Menu, but nowhere else...

    I'm going to try deleting BBM from the Applications storage and see if I can then re-install it.

    It's getting crazier by the day!

    Paul.
    Might be time for a backup and an OS re install



  2. #10
    Join Date
    Aug 2011
    Location
    England
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    Bold 9900
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    7
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    Virgin
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    OK, update time.

    I did the back up and synced the files, and there was an OS update which I allowed the desktop to do, and now it all seems fine.

    BBM is back!

    Facebook is back!


    Life, gets back to normal.

    Thanks for looking and your ideas guys.

    Paul.

  3. #11
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
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    Etisalat
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    543
    Quote Originally Posted by Paul Iddon View Post
    OK, update time.

    I did the back up and synced the files, and there was an OS update which I allowed the desktop to do, and now it all seems fine.

    BBM is back!

    Facebook is back!


    Life, gets back to normal.

    Thanks for looking and your ideas guys.

    Paul.

    We're happy to see your device back to its normal state & working properly now




  4. #12
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    Aug 2011
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    Ha ha! Now BBM has gone again!

    Doing my head in now...

    Paul.

  5. #13
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
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    Z10-1
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    Quote Originally Posted by Paul Iddon View Post
    Ha ha! Now BBM has gone again!

    Doing my head in now...

    Paul.

    OMG ! Have you installed the same OS?




  6. #14
    Join Date
    Aug 2011
    Location
    England
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    Quote Originally Posted by Ganayni94 View Post

    OMG ! Have you installed the same OS?
    No, the desktop manager said there was an OS update, so I ran back up and synced the photos etc, then installed the updated OS.

    This made the BBM and Facebook icons return as normal.

    Then an hour later, BBM said to upgrade on my BB screen and so I did (bad move) which moved BBM to 6.0.0.129 - now the Facebook remains working and icon is there, but the BBM has gone belly up again (there seems to be an issue on Beta Zone which says it needs installing 1 or 2 more extra times for the icon to appear). I have tried this 5 times but BBM still won't operate.


    Can I use the desktop manager to "roll back" the phone to before the new updates since the OS update, i.e. the moments before I moved to BBM 6.0.0.129 - would this reset the phone to this mornings OS update where it worked again?


    Paul.

  7. #15
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
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    Z10-1
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    Quote Originally Posted by Paul Iddon View Post
    No, the desktop manager said there was an OS update, so I ran back up and synced the photos etc, then installed the updated OS.

    This made the BBM and Facebook icons return as normal.

    Then an hour later, BBM said to upgrade on my BB screen and so I did (bad move) which moved BBM to 6.0.0.129 - now the Facebook remains working and icon is there, but the BBM has gone belly up again (there seems to be an issue on Beta Zone which says it needs installing 1 or 2 more extra times for the icon to appear). I have tried this 5 times but BBM still won't operate.


    Can I use the desktop manager to "roll back" the phone to before the new updates since the OS update, i.e. the moments before I moved to BBM 6.0.0.129 - would this reset the phone to this mornings OS update where it worked again?


    Paul.

    What about installing another build of BBM ??


  8. #16
    Join Date
    Aug 2011
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    I have tried that. BBM 5, and back again to build 6.0.0.125 but still it doesn't work, and no matter which I try to add, the App World listing still says I have the 6.0.0.129 on...


    Paul.

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