I wonder what those going from the 9000 to the 9700 are going to think. I have not seen the 9700 up close but it appears to have almost the same dimensions as the Tour. If that is the case the keyboard would be much smaller than the 9000. I know there are those that love the Tour but I find the keyboard way too small (just my personal feeling) and annoying for knocking out 100+emails a day. Maybe I am just not seeing the video correctly but a reduction in keyboard size IMO would not be a positive. While I do not like GSM providers, personally I think the Bold is the best BB there is out there. I hope that the reduction in form factor doesn't kill what made the 9000 the ultimate biz device.