Thread: appworld problem!!!

when i try to buy an app or theme etc. i get this ''billing option not found for customer error id :13000''
what cand i do? tnx in advence for info !!!

Originally Posted by frcosmin

when i try to buy an app or theme etc. i get this ''billing option not found for customer error id :13000''
what cand i do? tnx in advence for info !!!

Hello frcosmin,

I have found the causes, solution, and workaround, which I have provided for you below.

For more information regarding this issue, please check out, Article ID: KB27348 via BlackBerry Knowledge Base.

"Error ID 13000" is encountered when attempting to purchase an application from BlackBerry App World

Keep us posted if you require any further help.

Thank you.