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  1. #9
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Apr 2011
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    Northern California
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    Torch 9800
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    6.0.0.706
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    AT&T Death Star
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    980
    Check here for in-depth instructions for loading a new OS. All In One Guide - How To Upgrade Your Device - with Pictures & Videos



  2. #10
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    marax, have you upgraded your OS to relieve you device of this problem?

  3. #11
    marax is offline BlackBerryOS Friend
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    Aug 2011
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    Zurich, Switzerland
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    BB 9700
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    5.0.0.862
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    hi, no, not yet ... didnt have time yet and was hoping for an easier solution. i connected the bb to my pc y'day to copy some music on the microsd and the tool popped up, i hit update but it didnt suggest to update to 6.5, 5.x seems the latest (official).

    i guess that 6.5 is some inofficial, untested version? what's the benefit of it?

    i'd prefer to have a solution for my problem for my current os - a lot of my friends use BB 9700, none of them expeciences this problem



  4. #12
    BBSuperAbuser's Avatar
    BBSuperAbuser is offline BlackBerryOS Gifted Follow BBSuperAbuser On Twitter Add BBSuperAbuser on Facebook Visit BBSuperAbuser's Youtube Channel
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    Feb 2010
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    Zed10, PlayBook
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    Z10STL100-3/10.1.0.2
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    The kind of wipe they are talking about is a complete wipe, not a factory reset, which you cannot do from the device or through the DM. Your problem is with the OS being corrupted, a factory reset will not fix it. Follow Neolantis's howto, listed above, and your device should be fixed. And yes, some types of OS corruption can be carried over from the device switch wizard.

    Also, there are a few "official" versions of OS6 for the 9700, your carrier may not have officially approved one, more than likely through laziness, but any carriers official version will work. Check the downloiads tab above for official OSs.

  5. #13
    marax is offline BlackBerryOS Friend
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    Aug 2011
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    Zurich, Switzerland
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    BB 9700
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    5.0.0.862
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    i will do this now ... i'm a little scared though, my provider is orange in switzerland, none of the ones in the dl section ... hope this works anyway



  6. #14
    marax is offline BlackBerryOS Friend
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    fancy

    wow this looks fancy ... worked out great, thanks to the author or the howto. let's see if this could end the trouble, i'll keep u posted!

  7. #15
    frcosmin's Avatar
    frcosmin is offline BlackBerryOS Friend
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    Jul 2011
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    Romania
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    bold 9700
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    6.0.0.650
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    guys remember allways when u jump from os 5 to os 6 u need to wipe device !!! dont forget to make a freeacking backup

  8. #16
    marax is offline BlackBerryOS Friend
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    BB 9700
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    i didnt solve the problem ... but it looks fancy no honestly, the uncaught exception + freeze thing shows up less often but still does. i must have transferred the bug with my backup onto the new device and new os.

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