os problem or battery problem or phone problem??
Results 1 to 10 of 10

Thread: os problem or battery problem or phone problem??

  1. #1
    tomen is offline BlackBerryOS Noobie
    Join Date
    Aug 2011
    Device
    9700
    Posts
    3
    Liked
    0 times

    os problem or battery problem or phone problem??

    when my battery is at 35 - 40%, it will show "battery drained, shutting down handheld.."... and then it will off... when i charge it, battery indicator shows my battery power is at 1%.....

    why this happened?? anyone?? please help me...

    i`m using bold 9700, os 6.o.o.615 platform 6.6.0.223




  2. #2
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Liked
    750 times
    Hello tomen,

    Many times this issue is because of some new application that has gone wild. I would start by eliminating the last app that you installed, and then see if it does the same thing. If it does not then you have found the problem app, if it does then its time to move to the next application. I would do this for a l third party apps installed especially if you have any battery management apps.
    If you have not installed any apps lately then it may be time for an OS reload. We have a great guide that can be found here:

    All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    As the problem could be a variety of things I would start with the applications and work your way to a reload.
    tomen likes this.

  3. #3
    csussen's Avatar
    csussen is offline BlackBerryOS Inspired
    Join Date
    Dec 2010
    Device
    9810
    OS
    7.0.0.317
    Posts
    132
    Liked
    40 times
    Quote Originally Posted by tomen View Post
    when my battery is at 35 - 40%, it will show "battery drained, shutting down handheld.."... and then it will off... when i charge it, battery indicator shows my battery power is at 1%.....

    why this happened?? anyone?? please help me...

    i`m using bold 9700, os 6.o.o.615 platform 6.6.0.223
    Isn't your battery (almost) death?
    If you know a friend with a 9700 ask him if you guys can switch batteries for 1-2 days so you can test this just to be sure
    Joe Jerde, ice2921 and tomen like this.

  4. #4
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,809
    Liked
    1500 times
    Quote Originally Posted by csussen View Post
    Isn't your battery (almost) death?
    If you know a friend with a 9700 ask him if you guys can switch batteries for 1-2 days so you can test this just to be sure
    Yes, could just be a overused battery that won't hold charge anymore.
    tomen likes this.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  5. #5
    tomen is offline BlackBerryOS Noobie
    Join Date
    Aug 2011
    Device
    9700
    Posts
    3
    Liked
    0 times
    allready tried it before... i`ve change my bat with my friend... n guess what... it`s also same.... n my bat with my friend is ok.. no problem at all...

  6. #6
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Liked
    750 times
    So have you followed the guide and tried to reload the OS ?

  7. #7
    tomen is offline BlackBerryOS Noobie
    Join Date
    Aug 2011
    Device
    9700
    Posts
    3
    Liked
    0 times
    not yet...kindly busy at the moment... but will try to reload the os....

  8. #8
    samrom11 is offline BlackBerryOS Noobie
    Join Date
    Sep 2011
    Posts
    1
    Liked
    0 times
    A simple charger works by supplying . Often a timer charger and set of batteries could be bought as a bundle and the charger time was set to suit those batteries.



  9. #9
    csussen's Avatar
    csussen is offline BlackBerryOS Inspired
    Join Date
    Dec 2010
    Device
    9810
    OS
    7.0.0.317
    Posts
    132
    Liked
    40 times
    Quote Originally Posted by samrom11 View Post
    A simple charger works by supplying . Often a timer charger and set of batteries could be bought as a bundle and the charger time was set to suit those batteries.


    hello samron,

    can u please clarify what you mean?

  10. #10
    Zmykael is offline BlackBerryOS Noobie
    Join Date
    Mar 2011
    Location
    Barbados
    Device
    9700
    Carrier
    Digicel
    Posts
    1
    Liked
    0 times
    Quote Originally Posted by tomen View Post
    when my battery is at 35 - 40%, it will show "battery drained, shutting down handheld.."... and then it will off... when i charge it, battery indicator shows my battery power is at 1%.....

    why this happened?? anyone?? please help me...

    i`m using bold 9700, os 6.o.o.615 platform 6.6.0.223


    I too have a similar problem to this, when my battery meter reaches around 46-45% the phone shuts down without warning.
    When this happens the phone refuses to reboot or charge the battery
    if I take out the battery and place it in another 9700 it starts to charge..Once it has received as little as 1% charge in that phone
    I put it back into the other one and it continues to charge.
    I bought a new battery, the problem remained. I upgraded from OS. 5 to 6.0.0.668 and the battery last about 5% longer but that’s it

    At maximum charge the battery reads 4120MV...at 15% it reads 3618mv. If the 100% reading is correct then at 15% the MV reading should be 618MV.
    At a lost as to why this is occurring, would welcome any input on how to solve this problem.

Similar Threads

  1. problem with my battery
    By phemie in forum BlackBerry Bold 9700
    Replies: 7
    Last Post: 04-13-2011, 06:20 PM
  2. 9700 Low Battery problem
    By akhang77 in forum General BlackBerry Issues
    Replies: 2
    Last Post: 10-04-2010, 10:14 AM
  3. Problem talking on phone (possibly bluetooth?)
    By Delidgamond in forum BlackBerry Storm 9530/9500
    Replies: 4
    Last Post: 12-05-2009, 08:00 PM
  4. Problem with my new Phone
    By Jbermudez in forum General BlackBerry Issues
    Replies: 7
    Last Post: 09-08-2009, 08:27 AM
  5. Huge Battery Problem
    By fraserb2 in forum BlackBerry Storm 9530/9500
    Replies: 10
    Last Post: 09-05-2009, 08:25 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •