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  1. #73
    Join Date
    Sep 2009
    Location
    Kitchener
    PIN
    Bell
    Device
    Z10
    OS
    10.0.10.85
    Posts
    545
    Quote Originally Posted by sh0tta View Post
    Hodges, thanks again for the info... Didnt solve the problem though :S hmmm. Anyone else have any ideas?
    Have you tried to resend the service books?



  2. #74
    Join Date
    Sep 2009
    Location
    Atlanta, GA
    PIN
    on pluto...available upon request
    Device
    9550/9700
    OS
    5.0.0.983, OS 6.0.0.344
    Posts
    176
    BB DM recognizes that i have OS 6...when i go to install it just says finished. I tried installing threw BB loader in the common files...its doing the same thing. I will try to reboot my computer for now.

  3. #75
    Join Date
    Aug 2009
    Location
    Phoenix, AZ
    PIN
    312939D8
    Device
    9550
    OS
    5.0.0.607
    Posts
    450
    Quote Originally Posted by rookietrader View Post
    BB DM recognizes that i have OS 6...when i go to install it just says finished. I tried installing threw BB loader in the common files...its doing the same thing. I will try to reboot my computer for now.
    Do you have all other OS's removed from your PC? Even though this is a leak I still suggest deleting the vendor file as well.
    Posted via mobile device



  4. #76
    Join Date
    Aug 2009
    Location
    Phoenix, AZ
    PIN
    312939D8
    Device
    9550
    OS
    5.0.0.607
    Posts
    450
    Quote Originally Posted by sh0tta View Post
    Hodges, thanks again for the info... Didnt solve the problem though :S hmmm. Anyone else have any ideas?
    Thanks for the OS6 pathing. Since I own a 9550 I don't get the luxury of OS6. I haven't even played with it hands on yet so didn't know the proper pathing. As Joshjamie stated did you try to re send your service books? You can do that using email settings which is located in your setup folder.. Well on OS5 its located there anyway.
    Posted via mobile device

  5. #77
    Join Date
    Sep 2009
    Location
    Atlanta, GA
    PIN
    on pluto...available upon request
    Device
    9550/9700
    OS
    5.0.0.983, OS 6.0.0.344
    Posts
    176
    Quote Originally Posted by Hodges View Post
    Do you have all other OS's removed from your PC? Even though this is a leak I still suggest deleting the vendor file as well.
    Posted via mobile device
    I deleted the vendor file...this is the only 9700 BB version on my computer...delete the other OS even though its other model numbers...8520 and 9550...



  6. #78
    Join Date
    Aug 2009
    Location
    Phoenix, AZ
    PIN
    312939D8
    Device
    9550
    OS
    5.0.0.607
    Posts
    450
    Quote Originally Posted by rookietrader View Post
    I deleted the vendor file...this is the only 9700 BB version on my computer...delete the other OS even though its other model numbers...8520 and 9550...
    Correct only keep the 9700 OS installed on your PC.
    Posted via mobile device

  7. #79
    Join Date
    Sep 2009
    Location
    Kitchener
    PIN
    Bell
    Device
    Z10
    OS
    10.0.10.85
    Posts
    545
    Quote Originally Posted by Hodges View Post
    Correct only keep the 9700 OS installed on your PC.
    Posted via mobile device
    I would also suggest that after you delete the other OS from your computer, you go and physically remove all of the loader files from your computer as well, except for the one you want to load.

    File path for windows 7 is

    C:/Program Files(x86)/Common Files/Research In Motion/Shared/

    Other windows versions is

    C:/Program Files/Common Files/Research In Motion/Shared/

  8. #80
    Join Date
    Sep 2009
    Location
    Atlanta, GA
    PIN
    on pluto...available upon request
    Device
    9550/9700
    OS
    5.0.0.983, OS 6.0.0.344
    Posts
    176
    I think I need to download another OS 6. It's still not installing. It's recognizing but it just says finished.

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