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  1. #9
    Join Date
    Jul 2010
    Device
    Bold 9700
    OS
    5.0.0.714
    Posts
    10
    well the modem is working well now as well as the router since my wifi on the bb is off...what do you mean by blacklisted?...I have not turned on the mac address filter for the router. It has on no security



  2. #10
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,405
    That is probably and IP conflict, unplug your modem for at least 3 mins and then turn it back one, if u are using windows open the start menu and in the search bar type command, when the program opens with your wifi on type ipconfig/reset, let it do its thing, once done type ipconfig/renew
    Posted via mobile device

  3. #11
    Join Date
    Jul 2010
    Device
    Bold 9700
    OS
    5.0.0.714
    Posts
    10
    I tried your suggestion...it worked for 5 mins then it crashed the modem again. I am lost as to what to do now. I tried it on the wifi at my brother's work an it also crashed their wifi



  4. #12
    Join Date
    Mar 2010
    Location
    Chicago
    PIN
    30BE05F6
    Device
    Tour 9630
    OS
    5.0.0.732
    Posts
    21
    Quote Originally Posted by Pillybbd View Post
    I tried your suggestion...it worked for 5 mins then it crashed the modem again. I am lost as to what to do now. I tried it on the wifi at my brother's work an it also crashed their wifi
    What do your wifi diagnositcs say?

  5. #13
    Join Date
    Jul 2010
    Device
    Bold 9700
    OS
    5.0.0.714
    Posts
    10
    Could you please tell me how to obtain my wifi diagnostics?...i'm a noob



  6. #14
    Join Date
    Mar 2010
    Location
    Chicago
    PIN
    30BE05F6
    Device
    Tour 9630
    OS
    5.0.0.732
    Posts
    21

    Okay

    Quote Originally Posted by Pillybbd View Post
    Could you please tell me how to obtain my wifi diagnostics?...i'm a noob
    Manage Connections >> WiFi Options >> BB key on your network >> wifi-tools >> Wifi Diagnostics.

  7. #15
    Join Date
    Jul 2010
    Device
    Bold 9700
    OS
    5.0.0.714
    Posts
    10
    which fields should i post?

  8. #16
    Join Date
    Jul 2010
    Device
    Bold 9700
    OS
    5.0.0.714
    Posts
    10
    I kno to leave out the IP adress but which ones would you want to know?

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