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  1. #1
    Join Date
    Mar 2010
    PIN
    215EC445
    Device
    BlackBerry 9700
    OS
    v5.0.0.330
    Posts
    4

    Exclamation I am unable to see my pictures in my 9700

    Hello everyone!

    Why can't I view my pictures on my BlackBerry 9700 Bold 2?

    I have rebooted the phone many times, when i reboot an error message appears:
    Uncaught exception:
    java.lang.IllegalArgumentException


    I am able to see like all the pictures in pixels, but when i want to view a single picture in real size, it just won't let me for some reason, i click on and nothing happens, it don't even have a menu for pics, also when i want to change the display picture on my BBM or any other IM, i am able to see all the pictures, but when i click on it, it won't let me change it.

    any body know what the issue might be? i would greatly aprreciate your help!



  2. #2
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Was it like this right out of the box?

  3. #3
    Join Date
    Mar 2010
    PIN
    215EC445
    Device
    BlackBerry 9700
    OS
    v5.0.0.330
    Posts
    4
    No, it was working fine.
    until one day, it just started doing this, by not allowing me to view them.

    everything else is working just fine, except for this pictures issue.



  4. #4
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Okay - my initial suggestion is to do a full OS wipe. We'll go from there if that doesn't work.

    Also if they are saved on your SD card I would check to make sure it's functioning fine and if not format it (it may be a file on there, so backing up your SD card can be tricky..)

  5. #5
    Join Date
    Mar 2010
    PIN
    215EC445
    Device
    BlackBerry 9700
    OS
    v5.0.0.330
    Posts
    4
    I don't think is the SD
    because i have remove it, and when i do, i try to view the SAMPLE pictures that came with the phone, i am unable to see them as well.



  6. #6
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Cool, so you ruled the SD card out. Now what we next is a full OS wipe.

  7. #7
    Join Date
    Mar 2010
    PIN
    215EC445
    Device
    BlackBerry 9700
    OS
    v5.0.0.330
    Posts
    4
    thanks!

    how do i contact you if i still have any questions?

    thanks for your help!

  8. #8
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    PM me and if I don't answer in 10 minutes, shoot me an email at jeffhunt@blackberryos.com

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