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  1. #1
    Join Date
    Mar 2009
    Device
    Bold 9700
    Posts
    10

    Attachment service

    hello,

    I need some help please, i got my new BB Bold 9700 and i cant open attachments received on my mail address such as PDF.
    I even cant find Attachment Service under applications and I dont know where to get it from.


    Thank you



  2. #2
    sunkast Guest
    Did you get this new from a carrier? Which carrier?

  3. #3
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by zmika View Post
    hello,

    I need some help please, i got my new BB Bold 9700 and i cant open attachments received on my mail address such as PDF.
    I even cant find Attachment Service under applications and I dont know where to get it from.


    Thank you

    The 5.0 OS no longer has a seperate Attachment Service it is included in the SFI file. I would try going to Options/Applications/Core/Highlight the Phone app, do not click/BB Button/Edit Permissions and allow on all



  4. #4
    Join Date
    Mar 2009
    Device
    Bold 9700
    Posts
    10
    Hey bbcrackman,

    I tried what u told me, but till now my bb dosnt open PDF attachments received by mail. Please I would appreciate if you can help.

  5. #5
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,405
    i can open those attachments on mine, what os are you using?



  6. #6
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Also instead of clicking on the attachment have you tried hitting the menu key then open attachment?

  7. #7
    Join Date
    Dec 2009
    Location
    Germany
    PIN
    please ask
    Device
    9500
    OS
    always the latest
    Posts
    782
    Quote Originally Posted by zmika View Post
    Hey bbcrackman,

    I tried what u told me, but till now my bb dosnt open PDF attachments received by mail. Please I would appreciate if you can help.

    It is said that the pdf has to be adobe format - could this be the issue?
    Other users had success in saving the PDF and renaming it.

  8. #8
    Join Date
    Mar 2009
    Device
    Bold 9700
    Posts
    10

    attachment can open

    Thanks guys for helping.
    I'm trying to open an attachment I received by mail, its a PDF, when I press open attachment it says (the attachment type cannot be viewed on your device) but what's weird that my friend has the same bb I have and the attachment open normal on his bb. I tried changing the permission in the application service, but still didn't work.

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