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  1. #1
    zmika is offline BlackBerryOS Friend
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    Attachment service

    hello,

    I need some help please, i got my new BB Bold 9700 and i cant open attachments received on my mail address such as PDF.
    I even cant find Attachment Service under applications and I dont know where to get it from.


    Thank you




  2. #2
    sunkast Guest
    Did you get this new from a carrier? Which carrier?

  3. #3
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
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    Quote Originally Posted by zmika View Post
    hello,

    I need some help please, i got my new BB Bold 9700 and i cant open attachments received on my mail address such as PDF.
    I even cant find Attachment Service under applications and I dont know where to get it from.


    Thank you

    The 5.0 OS no longer has a seperate Attachment Service it is included in the SFI file. I would try going to Options/Applications/Core/Highlight the Phone app, do not click/BB Button/Edit Permissions and allow on all

  4. #4
    zmika is offline BlackBerryOS Friend
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    Hey bbcrackman,

    I tried what u told me, but till now my bb dosnt open PDF attachments received by mail. Please I would appreciate if you can help.

  5. #5
    ealvnv's Avatar
    ealvnv is offline BlackBerryOS Master Follow ealvnv On Twitter
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    i can open those attachments on mine, what os are you using?

  6. #6
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Also instead of clicking on the attachment have you tried hitting the menu key then open attachment?

  7. #7
    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    Quote Originally Posted by zmika View Post
    Hey bbcrackman,

    I tried what u told me, but till now my bb dosnt open PDF attachments received by mail. Please I would appreciate if you can help.

    It is said that the pdf has to be adobe format - could this be the issue?
    Other users had success in saving the PDF and renaming it.

  8. #8
    zmika is offline BlackBerryOS Friend
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    attachment can open

    Thanks guys for helping.
    I'm trying to open an attachment I received by mail, its a PDF, when I press open attachment it says (the attachment type cannot be viewed on your device) but what's weird that my friend has the same bb I have and the attachment open normal on his bb. I tried changing the permission in the application service, but still didn't work.

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