Results 1 to 6 of 6

  1. #1
    Join Date
    Nov 2011
    Posts
    33

    hi frens need help

    i have a 9650 thats freeze up when it boot up i wipe it and the same thing..so i decided to clean the os through my computer and put it back on the phone from my comp but when i plug the phone into the comp the bbsak does not see the phone.how can i resolve this



  2. #2
    Join Date
    Feb 2010
    Location
    West Virginia, USA
    PIN
    2AC197
    Device
    Zed10, PlayBook
    OS
    Z10STL100-3/10.1.0.2
    Carrier
    AT&T
    Posts
    260
    Give the steps in this article a try. How-To Recover A Nuked Blackberry - with Pictures

  3. #3
    Join Date
    Nov 2011
    Posts
    33
    hey i try that but it did not work..the phone is not stuck in a loop .it boots up to the main screen and when i try to use the trackpad to navigate it does not work...i change the trackpad and the same thing



  4. #4
    Join Date
    Jun 2012
    Location
    South Africa
    PIN
    293DA41E
    Device
    Z10 + 9900 + PB
    OS
    10.0 + 7.1 + 2.1
    Carrier
    VodacomSA
    Posts
    130
    Sounds like you having a hardware problem, but if u connect your phone to the computer and open up bbsak and the phone doesnt connect to the bbsak, check if it asks you for a password and then if it does type in the same password u set to your phone it will connect to the bbsak if it doesnt get back to us

  5. #5
    Join Date
    Nov 2011
    Posts
    33
    the only way i can get the trapad to work is if i hold down the alt button and navigate with the trackpad at the same time



  6. #6
    Join Date
    Jun 2012
    Location
    South Africa
    PIN
    293DA41E
    Device
    Z10 + 9900 + PB
    OS
    10.0 + 7.1 + 2.1
    Carrier
    VodacomSA
    Posts
    130
    Try retoreing settings, and check if u didn't set the track pad to be some sort of a shotcut key or speed dial, sounds like it does multiple functions

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