Thread: How to reset my phone into factory settings?

Can someone help me out? I bought a Blackeberry Bold 9650 from a friend here in the philippines, it's already an open line but i think it is lock from a Verizon company, when i wipe the phone,still the Verizon comes up after the reboot.. Is it possible to take it off? and how? please i need an answer.

Originally Posted by dupax21

Can someone help me out? I bought a Blackeberry Bold 9650 from a friend here in the philippines, it's already an open line but i think it is lock from a Verizon company, when i wipe the phone,still the Verizon comes up after the reboot.. Is it possible to take it off? and how? please i need an answer.

Welcome to dupax21

That particular BlackBerry Bold 9650 device from Verizon, is "branded" from Verizon.

If a mobile carrier is selling a BlackBerry device from said company, they would brand their company's logo on the BlackBerry device.

You can, however, unlock the BlackBerry device to work with other mobile carrier's wireless network.

Please note: to bring your BlackBerry Bold back to factory settings, go to:

Options>Security>Security Wipe

Be very careful here, once you check off Emails, Contacts, etc. / User Installed Applications / Media card, then Enter "blackberry" to confirm wipe.

This information will be lost, never recoverable, so please pay close attention.

Thank you.

The splash screen that shows the Verizon logo when the device reboots is not removable, even if the device is used on a different network.

Originally Posted by adperdue

The splash screen that shows the Verizon logo when the device reboots is not removable, even if the device is used on a different network.

That is correct.

Thank you for adding that info adperdue

And after a factory reset, you can unlock your device by going here; FreeMyBlackBerry.com. It is a reputable site that I have personally used.

You don't need to remove the Verizon logo if you want to use it with other carrier... all you need is to unlock your Blackberry and by doing it the SIM lock will be removed, your Blackberry can be unlocked by using a unique unlock code and then you can get signal when using other carriers.

You will also need to change the old CDMA phone number to the number that you are going to use, you can do that by dialing ##000000 and there you can set the phone number that you use with the sim card.

Removing the logo is called unbranding, and it's not related to the use of the device with other carriers in other countries...