Ok, I am kind of lost. I have a Bold 9650 and I am having intermittent issues with receiving attachments. Some will come through but some will not. No specifics though as it is not only for doc or docx as some of those will work. The message does not show attachments but when I look at it on my computer, it has them. I am on an Enterprise server and my host vendor says I need to reinstall Attachment Services. I have the Blackberry Dsktop Software version 18.104.22.168 and I can't seem to find my way through it as I was able to in older versions.
Any help is great.