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  1. #1
    Join Date
    Aug 2009
    Location
    Indonesia
    PIN
    20DB23D0
    Device
    Bold
    OS
    OS.291 Hybrid 1.0 Xonz
    Posts
    9

    Deleted service books help

    Hello... I read some website... and they suggest a method to increase speed download blackberry... they said.. go to options-->advanced options-->service books-->press alt+SBEB.... after that I can't receive email on my blackberry device... anyone can help me?



  2. #2
    Join Date
    Mar 2009
    Location
    CT
    PIN
    311FA49B
    Device
    storm 2 9550
    OS
    5.0.0.428 hybrid (428/442/451)
    Posts
    134
    Wirelessly posted (STORM 9530)

    Might try resending your service books from the bis website.

    The link below is for the Verizon bis only. If your on another service try google "blackberry bis & the service your on"

    https://bis.na.blackberry.com/html?brand=vzw

  3. #3
    Join Date
    Aug 2009
    Location
    Indonesia
    PIN
    20DB23D0
    Device
    Bold
    OS
    OS.291 Hybrid 1.0 Xonz
    Posts
    9
    I have tried it yesterday, after I check my provider BIS site it says i must enter my PIN and IMEl again, but it says "Couldn't verify please check again" after I re-login, finally I can enter my email config... it says "email account invalid, please click some symbol to validate" I try to click and enter my password, but it says invalid password ... need other advice please



  4. #4
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    At the provide BIS site you can try selecting the link HELP.
    From there you should find an toll free number to call a customer representative who should be able to re validate your BIS Login Account.
    Once the Account is valid then you can resend your service books.
    Good Luck...

  5. #5
    Join Date
    Aug 2009
    Location
    Indonesia
    PIN
    20DB23D0
    Device
    Bold
    OS
    OS.291 Hybrid 1.0 Xonz
    Posts
    9
    thanks... I'll try it



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