Can't download attachments :S

**Ahmedtiko** · 08-11-2009, 11:31 PM

I got an email with a power point document attached. i tried to download it, but it only offered me to (view attachment) and i remember i once had the option to download attachments, was it a program that i installed? :S

**Ahmedtiko** · 08-11-2009, 11:31 PM

btw, i also checked in my applications, i do have the blackberry attachment service.

sunkast · 08-11-2009, 11:50 PM

Can you download/save it after viewing?

**Ahmedtiko** · 08-12-2009, 12:01 AM

i dunno lol
its not even opening the attachment right now..
but wat i mean is where is the OPTION of "download attachment?"

sunkast · 08-12-2009, 12:05 AM

It may be that there isn't an option to download for power point files. But I've never got one so I don't know for sure. Just speculation.

**Ahmedtiko** · 08-12-2009, 12:08 AM

ah no.. i know i had this option before. for all attachments :S
it must be something i installed before and i cant find it anymore

sunkast · 08-12-2009, 12:11 AM

Do you have docs2go installed? That's the only other thing I can think of that may make a difference.

**Ahmedtiko** · 08-12-2009, 12:14 AM

i do have doc2go

sunkast · 08-12-2009, 12:28 AM

Did some asking around for you and came up with a couple more ideas to try.

Go to Options > Advanced Options > Applications > BlackBerry Attachment Service > BB Button > Edit Permissions and set allow on all.

If that doesn't work try this next idea.

Go to Options > Advanced Options > Applications > Highlight the "Phone." Do not click > BB Button > Edit Permissions and set allow on all.

**Ahmedtiko** · 08-12-2009, 06:18 AM

Originally Posted by sunkast

Did some asking around for you and came up with a couple more ideas to try.

Go to Options > Advanced Options > Applications > BlackBerry Attachment Service > BB Button > Edit Permissions and set allow on all.

If that doesn't work try this next idea.

Go to Options > Advanced Options > Applications > Highlight the "Phone." Do not click > BB Button > Edit Permissions and set allow on all.

Done and done, but still

**MePascal** · 08-12-2009, 06:22 AM

Morning'
I'll send a power point attachment to my device and see If I can D/L it.
I'm like sunkast on this one. I don't believe it will let you D/L that one. May only let you view it.
Stand by

**Edit**

I sent an email with a PowerPoint attachment to my device. I was given two options.
The first option was to Open Attachment. The second option was to download attachment.
I was able to proceed with both options.
The open option is to simply view the attachment and the download option allows you to save the attachment to a folder on your device.

**jnepsa** · 08-12-2009, 07:53 AM

Originally Posted by MePascal

Morning'
I'll send a power point attachment to my device and see If I can D/L it.
I'm like sunkast on this one. I don't believe it will let you D/L that one. May only let you view it.
Stand by

**Edit**

I sent an email with a PowerPoint attachment to my device. I was given two options.
The first option was to Open Attachment. The second option was to download attachment.
I was able to proceed with both options.
The open option is to simply view the attachment and the download option allows you to save the attachment to a folder on your device.

you dont have doc2go premium do you Me?

**MePascal** · 08-12-2009, 08:45 AM

Originally Posted by jnepsa

you dont have doc2go premium do you Me?

I did not buy up my friend. I am able to download packages/attachment up to 2.9 Mb.
That all I got. Just the standard Doc2Go package that came loaded on the device.

**jnepsa** · 08-12-2009, 08:46 AM