Uninstall my girlfriends first, yes?
And unplug my Bold, yes?
ok when you get done doing what i just mentioned in im let me know
Ok going to get started on steps here
1- Make sure desktop manager and apploader are NOT running.
2- plug in device
3-go to start>command ( you will be typing this is where i believe it says start search)
It will look something like this, the commands you will be typing in are in caps here for referance.
4-you are going to type these commands in one at a time
CD PROGRAM FILES
CD COMMON FILES
CD RESEARCH IN MOTION
This can take upwards of 30 mins dont, and I mean DO NOT touch your phone until it says its done.
Once the phone boots up you can restore through Dm. I believe this method will load your os, if not use the preferred method of apploader.exe to install.
I hope this works I leave work at 5pm and wont be home til 6 or later. Let me know if it does not
Edit- I am not taking credit for this info in any way shape or form, just trying to make it easier for helping on case by case situations