Thread: Can't download new BBM--HELP

Wirelessly posted (Storm 9530 )

I don't think so either shOtta...let me ask you this.
When you unzipped the BBM file, did you copy the .alx extension and paste it into the java folder that came with the zip file?
If so, while in the loader config screen, you will need to find and select the .alx file you copied. Not the one you pasted in the java folder.

hmmm, ummm now im lost again... java folder? lol didnt know i need to do anything other then unzipped then apploader and select the ALX file... maybe give me the steps of exactly what to do? if you would be soo kind

Wirelessly posted (Storm 9530 )

Momentarily please...side issue here.

no worries its 4:45 am here, Happy that someone is even helping Take your time.

Wirelessly posted (Storm 9530 )

Yes indeed..happy to help..one more moment please.
Thank you.

So anyhow shOtta. Do you remember after unzipping the file you downloaded for BBM 5.0, seeing an .alx extension and seeing a folder beside that extension. That folder contains the COD's for the BBM 5.0. Try and paste a copy of that .alx extension into the COD folder.

After that, I would run the loader in this fashion.
Open MyComputer>>LocalDisk C>>Program Files>>Common Files>>Reasearch In Motion>>AppLoader>>Loader(looks like a picture of a phone) this is a superior way of trying to install OS/Applications in IMO. Be sure your device is connected to your PC. Now run the Loader.exe and let the application wizard bring you to the Device configuration screen. The next screen that should present itself will be the Device Application Selection screen. If the new messenger has not populated with the rest of the applications, there is a tab that reads "Add". Select this tab. Now you will need to navigate to the place on your PC that you copy/pasted the .alx extension. From here select that .alx extension that you copied and not the one you pasted into the COD folder.
See if this get the job done.

Now rolling with 5.0.0.100!!! now ima follow your instructions and try to get the new BBM.

lol... this comes with the new BBM, lol god im newb to these phones! THANKS FOR THE WRITE UPS ON HOW TO INSTALL A NEW OS!

hmmm now how do i get my Contacts on BBM back?

So I take it that you are running that latest OS + you have the new BBM 5.0 is this correct shOtta?

Originally Posted by sh0tta

hmmm now how do i get my Contacts on BBM back?

Do a restore from a previously saved backup.... Through Desktop Manager

thank you sir ! I will deff be a lifetime member on payday

Originally Posted by MePascal

So I take it that you are running that latest OS + you have the new BBM 5.0 is this correct shOtta?

Yep, now if I backup the latest backup its not gonna mess with it because its now 5.0 right?

Originally Posted by sh0tta

thank you sir ! I will deff be a lifetime member on payday

Well that is certainly great news to hear...although, I'm sure I can speak for the rest of the Team Members here at BBOS, we do this not just for the v.i.p.'s but for the sole reason of just helping one another out.

Please make yourself welcome and stay as long as you like. Maybe introduce yourself in the new member section. Looking forward to seeing you around the forum.

Regards,
Michael

Originally Posted by sh0tta

Yep, now if I backup the latest backup its not gonna mess with it because its now 5.0 right?

No not at all. You are in like flynn as they say.....After you restore, I would suggest doing a new backup file....

Originally Posted by MePascal

I would suggest doing a new backup file....

Will do, thanks for all the help!

Originally Posted by sh0tta

Will do, thanks for all the help!

No a problem, glad to be of some help. As Big E would say....
Happy BBM'ing
Enjoy the site shOtta, and again welcome

Wirelessly posted

Originally Posted by sh0tta

hmmm now how do i get my Contacts on BBM back?

Your contacts should of been saved.
Hopefully you did a back up. After
you got the new DM v5.0. Also try a
wireless upgrade from your device.
Settings: advance settings, wireless
Upgrade. Let it run. It should tell
You that you have the latest verison.
Then re-back up your bb. About the
contacts if it still doesn't let you
Get them back you will have to manualy
Put the back. (I know its a pain).

Originally Posted by ealvnv

try this link via blackberry browser

Hey Elvnv, I am trying this link through the BB but I keep getting -907 Invalid COD HTTP Error 500:Internal Server Error

ARGHHH why can't I have BBMMMMAAZINNGGGGG5.0:17:

Originally Posted by BlackBerryBoss

Hey Elvnv, I am trying this link through the BB but I keep getting -907 Invalid COD HTTP Error 500:Internal Server Error

ARGHHH why can't I have BBMMMMAAZINNGGGGG5.0:17:

Hello BlackBerryBoss and welcome to BBOS.

Don't panic haha, yes you too can have the BBM 5.0 :hail:

First a couple of questions...
Which OS do you have with the device that you are on.

How our you trying to install? OTA or through DM