bbOSalert now officially released - Page 7
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Thread: bbOSalert now officially released

  1. #121
    JGKC9AYC is offline BlackBerryOS Noobie
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    Quote Originally Posted by sunkast View Post
    Could you elaborate on the issue you are experiencing? What happens when you try to go into options and configure the app? What device and OS version are you running?
    That's the thing. I don't know how to get into options. Nothing happens when I hit the menu key.
    I'm using a Tour w/OS 5.




  2. #122
    sunkast Guest
    Quote Originally Posted by JGKC9AYC View Post
    That's the thing. I don't know how to get into options. Nothing happens when I hit the menu key.
    I'm using a Tour w/OS 5.
    Okay what do you see when you first open the app? Also where did you download the app from?

  3. #123
    JGKC9AYC is offline BlackBerryOS Noobie
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    At the top (white letters on a red background) it reads "bbOSalert".
    Underneath that, "Send Alerts To:"
    Underneath that, "*Empty*"
    Last edited by JGKC9AYC; 01-08-2010 at 06:20 PM.

  4. #124
    sunkast Guest
    Send it to an email address you have set up on your phone.

  5. #125
    Brett Wyman is offline BlackBerryOS Master
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    Or take a screen cap of your screen so we can see.

  6. #126
    JGKC9AYC is offline BlackBerryOS Noobie
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    Quote Originally Posted by Brett Wyman View Post
    Or take a screen cap of your screen so we can see.
    I don't know how to do that. Would you be kind enough to tell me?
    Thanks!

  7. #127
    Brett Wyman is offline BlackBerryOS Master
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  8. #128
    JGKC9AYC is offline BlackBerryOS Noobie
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    OK...here's the screen I got:


  9. #129
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
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    In the application you will need to set up your device to send alerts to an email account that is associated with that device.
    If you are a Verizon Wireless customer, I would use that email account.

  10. #130
    JGKC9AYC is offline BlackBerryOS Noobie
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    I guess that's what the problem was.
    I setup a BB account through my provider & it's showing up now.
    I feel like a doofus!

  11. #131
    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    no need to, most of the time, it's the obvious solution we all do not think of, we're just humans :-)


  12. #132
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    Be sure to save your activation code as well because when you upgrade from OS to OS the application will require you to use the activation code again.

  13. #133
    fritter is offline BlackBerryOS Noobie
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    issue having here is when choosing a email to send alerts to. Which i have choosen all five just to see then click the menu button and continue. It says updating and then "Error Failed to transmit" I am on a BES and im also the BES admin only thing locked down on it is 15 min timeout password. Everything else is open ended also running 5.0.0.442 and on a 9700. any ideas would be great.

  14. #134
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    Quote Originally Posted by fritter View Post
    issue having here is when choosing a email to send alerts to. Which i have choosen all five just to see then click the menu button and continue. It says updating and then "Error Failed to transmit" I am on a BES and im also the BES admin only thing locked down on it is 15 min timeout password. Everything else is open ended also running 5.0.0.442 and on a 9700. any ideas would be great.

    Have you tried just picking 1 email address and try that ? I just updated mine with BBOS alert and it went through fine. Also in the last couple of days there has been an issue with RIM with emails and bbm so this may be caused by a data outage in your area.

  15. #135
    fritter is offline BlackBerryOS Noobie
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    I only choose one at a time and also i got an email from RIM on the tech issues they had over the weekend for my company. Thats why i waited til today to try again which i have removed and reinstalled the software with still no luck.

  16. #136
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    Quote Originally Posted by fritter View Post
    I only choose one at a time and also i got an email from RIM on the tech issues they had over the weekend for my company. Thats why i waited til today to try again which i have removed and reinstalled the software with still no luck.
    I would recommend waiting until the data outage is fixed and try again. If that doesn't work then email support@bbosalert.com and they can see if they can help. I really wish i had some more info for you but all seems to be working well here.

  17. #137
    fritter is offline BlackBerryOS Noobie
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    thanks for the help much appreciate it

  18. #138
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    Quote Originally Posted by fritter View Post
    thanks for the help much appreciate it
    No problem. Please let us know how you make out.

  19. #139
    fritter is offline BlackBerryOS Noobie
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    what worked for me was removing service books Desktop [IPPP] this did remove my blackberry browser from my device but i use internet browser. but since then the app works fine.

  20. #140
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    Quote Originally Posted by fritter View Post
    what worked for me was removing service books Desktop [IPPP] this did remove my blackberry browser from my device but i use internet browser. but since then the app works fine.

    Glad you have it figured out.

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