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  1. #25
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Did you try safe mode just to see if you could delete it that way?



  2. #26
    Join Date
    May 2009
    Location
    VA Beach
    PIN
    if you can
    Device
    9530 Storm
    OS
    5.0.0.230 Shrunk!!!!
    Posts
    735
    i'm just glad to see that someone told me where it is on the phone since i looked and looked and couldn't find it

  3. #27
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by Bryan View Post
    Did you try safe mode just to see if you could delete it that way?
    Working on it, will not boot to Safe Mode..



  4. #28
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Ok, got it fixed without a restore. The problem lies with the Desktop Install from the zip download from BlackBerry Forums. The OP instructed to go there and download the zip to have the ablity to install from the desktop. The desktop alx is the wrong version for the Tour. The Tour OTA is the 4.6+ jad that is posted here.
    If you intalled the alx to your Tour from the zip file that was downloaded from BlackBerry Forums, you installed the wrong version for the Tour. To correct this, install the ota jad from the first page of this thread (4.6+) reboot the device, connect the DM and remove the application from that point. The application seems to very usefull providing you have the correct version installed, just be mindful of the version for your particular device.

    After you have uninstalled the incorrect version, the 4.6+ version installs and uninstalls the conventional way for the Tour and Storm alike.

  5. #29
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Quote Originally Posted by cruznthru View Post
    Ok, got it fixed without a restore. The problem lies with the Desktop Install from the zip download from BlackBerry Forums. The OP instructed to go there and download the zip to have the ablity to install from the desktop. The desktop alx is the wrong version for the Tour. The Tour OTA is the 4.6+ jad that is posted here.
    If you intalled the alx to your Tour from the zip file that was downloaded from BlackBerry Forums, you installed the wrong version for the Tour. To correct this, install the ota jad from the first page of this thread (4.6+) reboot the device, connect the DM and remove the application from that point. The application seems to very usefull providing you have the correct version installed, just be mindful of the version for your particular device.

    After you have uninstalled the incorrect version, the 4.6+ version installs and uninstalls the conventional way for the Tour and Storm alike.
    Thanks Cruz!



  6. #30
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Removed zip from OP

  7. #31
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Thanks for the explanation.

  8. #32
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Anytime gentelmen.

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