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    rlervin's Avatar
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    Desktop Manager 5.0 back up issues

    When I do a backup I get an error that the Theme does not back up. It goes ahead and creates the backup file. Has anyone seen this with Desktop Manager 5.0?



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    Quote Originally Posted by rlervin View Post
    When I do a backup I get an error that the Theme does not back up. It goes ahead and creates the backup file. Has anyone seen this with Desktop Manager 5.0?
    do you mean just under back up and restore or device switch?

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    olta777 is offline BlackBerryOS Wizard
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    Wirelessly posted

    Quote Originally Posted by rlervin
    When I do a backup I get an error that the Theme does not back up. It goes ahead and creates the backup file. Has anyone seen this with Desktop Manager 5.0?
    If you backed up recently, dm only looks for updated apps. What you need to do is send your previous back ups to a zipped folder then delete original (not zipped) and empty recycle bin. Once you do that, run back up again. Also, remember to clear your browser cache.



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    Quote Originally Posted by jnepsa View Post
    do you mean just under back up and restore or device switch?
    Just Backup and restore.

  5. #5
    rlervin's Avatar
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    Quote Originally Posted by olta777 View Post
    Wirelessly posted



    If you backed up recently, dm only looks for updated apps. What you need to do is send your previous back ups to a zipped folder then delete original (not zipped) and empty recycle bin. Once you do that, run back up again. Also, remember to clear your browser cache.
    I have cleared all backups and emptied the recycle bin. I cleared the browser cache also.



  6. #6
    rlervin's Avatar
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    Quote Originally Posted by olta777 View Post
    Wirelessly posted



    If you backed up recently, dm only looks for updated apps. What you need to do is send your previous back ups to a zipped folder then delete original (not zipped) and empty recycle bin. Once you do that, run back up again. Also, remember to clear your browser cache.
    The error is on backing up the theme database. It says 0 of 1 backed up. I am using the theme Blackberry Pro V3.
    Last edited by rlervin; 07-19-2009 at 08:56 AM.

  7. #7
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by rlervin View Post
    The error is on backing up the theme database. It says 0 of 1 backed up. I am using the theme Blackberry Pro V3.
    If I remember correctly backup and restore only saves your theme settings for your 3rd party themes (such as icon placement etc) plus it saves the default zen theme that came on the phone.

    In order to save you theme itself you will need to back up your 3rd party apps separately. If DM is not saving your theme settings then there is a corrupted file in there. So I wouldn't worry about it to be honest with you. Next time you restore your phone and use the theme you will have to arrange all the icons from scratch. But that should also remove the corrupted file so when you back up after that it will work.

  8. #8
    rlervin's Avatar
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    Quote Originally Posted by Bryan View Post
    If I remember correctly backup and restore only saves your theme settings for your 3rd party themes (such as icon placement etc) plus it saves the default zen theme that came on the phone.

    In order to save you theme itself you will need to back up your 3rd party apps separately. If DM is not saving your theme settings then there is a corrupted file in there. So I wouldn't worry about it to be honest with you. Next time you restore your phone and use the theme you will have to arrange all the icons from scratch. But that should also remove the corrupted file so when you back up after that it will work.
    If I uninstall DM 5.0 and reinstall 4.7 it works without any problem. Does that make sense?

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