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  1. #1
    Join Date
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    Roxio software getting error

    ok so i have been having this problem for some time with the roxio software for my phone that come with DM, i have uninstalled and reinstalled and still get the problem, i get this error



    what is causing this problem ?



  2. #2
    Join Date
    Mar 2009
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    Los Angeles, CA
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    9630/9550/9530/
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    I found the following information that may help solve your problem.


    HP and Compaq Desktop PCs- Error in Roxio Creator Basic: The certificate file is missing or has been corrupted

  3. #3
    Join Date
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    Quote Originally Posted by jlevy73 View Post

    hmm still didn't fix's let me try a restart then i will try opening it



  4. #4
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    Then give this a shot:

    (assume default view, for classic it's easier)
    -Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply
    -Using explorer go to : c:\Program Data
    -Delete folder called Roxio & Sonic (if present)
    -Start Creator : should go through registration etc.

  5. #5
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    Quote Originally Posted by jlevy73 View Post
    Then give this a shot:

    (assume default view, for classic it's easier)
    -Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply
    -Using explorer go to : c:\Program Data
    -Delete folder called Roxio & Sonic (if present)
    -Start Creator : should go through registration etc.

    Roxi & Sonic is there but not what you saying

    here is a image of what it shows me in the folder




  6. #6
    Join Date
    Mar 2009
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    Do you have DM 4.7 installed?

  7. #7
    Join Date
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    Quote Originally Posted by jlevy73 View Post
    Do you have DM 4.7 installed?

    Yes

  8. #8
    Join Date
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    Quote Originally Posted by KristopherF View Post
    Yes
    Ok. let me do some more research on this for you

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