Roxio software getting error
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    Roxio software getting error

    ok so i have been having this problem for some time with the roxio software for my phone that come with DM, i have uninstalled and reinstalled and still get the problem, i get this error



    what is causing this problem ?




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    Quote Originally Posted by jlevy73 View Post

    hmm still didn't fix's let me try a restart then i will try opening it

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    Then give this a shot:

    (assume default view, for classic it's easier)
    -Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply
    -Using explorer go to : c:\Program Data
    -Delete folder called Roxio & Sonic (if present)
    -Start Creator : should go through registration etc.

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    Quote Originally Posted by jlevy73 View Post
    Then give this a shot:

    (assume default view, for classic it's easier)
    -Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply
    -Using explorer go to : c:\Program Data
    -Delete folder called Roxio & Sonic (if present)
    -Start Creator : should go through registration etc.

    Roxi & Sonic is there but not what you saying

    here is a image of what it shows me in the folder


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    Do you have DM 4.7 installed?

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    Quote Originally Posted by jlevy73 View Post
    Do you have DM 4.7 installed?

    Yes

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    Quote Originally Posted by KristopherF View Post
    Yes
    Ok. let me do some more research on this for you

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    Quote Originally Posted by jlevy73 View Post
    Ok. let me do some more research on this for you

    Ok thank you

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    Quote Originally Posted by KristopherF View Post
    Ok thank you
    Sure any time!

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    still no find on how to fix's this ?

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    i googled and found the same thing as jlevy, from what i am reading you have to delete the roxio folder and then start the creator, did you try that?

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    Quote Originally Posted by Laney View Post
    i googled and found the same thing as jlevy, from what i am reading you have to delete the roxio folder and then start the creator, did you try that?

    let re try again and see if it works

    the folder in the Programs or in the hidden Programs folder ?

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    -Using explorer go to : c:\Program Data
    -Delete folder called Roxio & Sonic (if present)

    sounds like the roxio folder in program data to me

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    Quote Originally Posted by Laney View Post
    -Using explorer go to : c:\Program Data
    -Delete folder called Roxio & Sonic (if present)

    sounds like the roxio folder in program data to me

    nope did that and still won't work keeps telling me to reinstall it and i have multiple times now, i can try installing DM 5.0 it was giving me problems last night but i can try again

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    idk kris ill see if i find anything else

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    what pc os are you running? xp? vista?

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    Quote Originally Posted by Laney View Post
    idk kris ill see if i find anything else

    Ok :borladuck:

    i dont know why it started doing this, i want it to work i want to update my music lol

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    Quote Originally Posted by KristopherF View Post
    nope did that and still won't work keeps telling me to reinstall it and i have multiple times now, i can try installing DM 5.0 it was giving me problems last night but i can try again
    You need to search in the hidden folders as well allow hidden folders to be viewed. Depending on your operating system there are different ways to of doing that.

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    Quote Originally Posted by jlevy73 View Post
    You need to search in the hidden folders as well allow hidden folders to be viewed. Depending on your operating system there are different ways to of doing that.

    yep i have done that and still won't fix it

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