so i guess there's no solution for now?
Here are 2 more solutions:
What Hodges was saying was that when a higher version of BBM would send a photo to YOUR version of BBM, then the preview button would NOT be visible or enabled. However if it's a same version to same version transfer then it should work. I would suggest trying to send an image to your wife and vise versa and see if they both work; Maybe however, I'm just reading something wrong here and not understanding. :P That's always possible.
My other suggestion, it could possibly be held within the OS. I would (as a last resort) try an OS format - maybe it'll work out and you can upgrade to a newer version, or try a hybrid that you've wanted to try and didn't have the means to yet. Who knows, with RIM constantly updating BBM, there could always be issues with it.
Since none of us have access to your phone, we can't diagnose it for you - so we have to continue to put you through these possible solutions until we get one that successfully solved the issue.
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