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  1. #1
    Join Date
    May 2016
    PIN
    24D5C9D3
    Device
    z10
    OS
    10.3.2.2474
    Posts
    1

    My BB ID is messed up

    I discovered recently that the email listed in my phone's settings is missing two characters. I also have lost/forgotten my BB password. So, I seem to be locked in an eternal loop. Can't change the email without the password. Can't update the password without receiving an email. HELP???



  2. #2
    Join Date
    Dec 2010
    Location
    Gainesville, FL
    PIN
    Jarmeling
    Device
    Passport
    OS
    10.3.2.2134
    Carrier
    AT&T
    Posts
    589
    Oh no! That's quite a conundrum. I would suggest going to the website on your laptop or computer and seeing what you can do there. If you don't find a solution there, call BlackBerry tech support and they should be able to help. Please post back!

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