Hi, I recently upgraded to from a BB 9900 to a BB Q 10. All my contacts are save on gmail. I created the account and the contacts were synced. When I receive calls some IDs show up while others show up like this - +86 8xxxxxxx. I Tried changing the format I have saved the numbers in. e.g. saving as +1 (868) xxx-xxxx, +1868xxxxxxx, (868) xxx-xxxx, xxx-xxxx...however none of these worked. I also changed the smart dialing options to +1 and area code to 868 but adding the 868 made the problem worst. Please help. Thanks Shaun.